Question about Maytag Washing Machines

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I have a Maytag Neptune front loader. It was running and someone pushed the pause/start button to add clothes. I have unplugged it, turned it off and I can't get it to work. Any suggestions?

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Hi,

Obviously the first thing to check is that the socket is supplying power by plugging another appliance in such as a lamp. It is less likely to be the socket but you'd be daft not to check it out before calling an engineer as it does occasionally turn out to be a faulty wall socket. This is only necessary though if there are no led indicator lights lit up on your washer as any light that's on shows that the machine is getting a live and neutral supply from the socket.
The second thing to check is the fuse in the plug. Either put the fuse into something else and check the appliance still works or try another fuse that you know to be OK in the washer. Make sure you use a 13 amp fuse and never by-pass a fuse! If both of those are OK, then the most common cause for a washing machine that wont start is the door interlock, particularly if the mains lights on the washing machine has come on, but nothing works. However, the fault could also be in wiring to the door interlock or even the door catch not activating it properly, or the on off switch or the main control module. With some Indesit and Hotpoint washing machines even an open circuit heater or motor can cause the entire washing machine to stop working except the led lights.
You need to know what you are doing to trace this type of fault so if it isn't the wall socket or the plug you'd be better getting an engineer to trace it. Do not work on a live washing machine. Engineers should use a continuity test meter to trace faults with the washing machine unplugged and never test with a live washing machine.
Call an engineer or research Washerhelp's forum archive

Thanks for contacting Fixya

Posted on Jun 28, 2009

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