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Problem for Sierra Custom Home 3D (63002)
Custom home program has encountered problem and needs to close
I am trying to use Custom home Designer Edition and I keep getting it open and then right before I can use it I get an error message saying the program has encountered problems and needs to close. I've already deleted the file MSVCRT.DLL because I was getting a different error message. Can my program be fixed so that it won't get an error message?
Solution #1
posted on Jul 01, 2009
Your best option at this time is to perform a complete uninstall-reinstall of the program.
For this, you must have the program installer disk/s and registration (if needed).
** You must have the above stated before proceeding **
From how your described the problem, you are using a version of Windows. You can find the program in your Control Panel, then Add/Remove Programs. Select the program name and click on Uninstall. This is normally an automatic process, and may prompt you to restart the system once completed.
Restart your system and once it is stable, reinstall the application from the program disk using Install.exe (or Setup.exe), or some form of name indicating to setup the program on your system.
This normally takes care of your problem on missing files that the program is looking for, that causes the halt.
If the error still persists, you should contact your Software vendor or the company that provided the program.
Hope this helps.
For this, you must have the program installer disk/s and registration (if needed).
** You must have the above stated before proceeding **
From how your described the problem, you are using a version of Windows. You can find the program in your Control Panel, then Add/Remove Programs. Select the program name and click on Uninstall. This is normally an automatic process, and may prompt you to restart the system once completed.
Restart your system and once it is stable, reinstall the application from the program disk using Install.exe (or Setup.exe), or some form of name indicating to setup the program on your system.
This normally takes care of your problem on missing files that the program is looking for, that causes the halt.
If the error still persists, you should contact your Software vendor or the company that provided the program.
Hope this helps.
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