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Scotsman automatic ice maker dce 33, poor ice production

I installed this unit for a customer, scotsman dce 33, automatic ice maker about 2 years ago, they are complaining that the tray only fills to about 2 inches at any time. the door seems to have a good seal, water is flowing well, setting is for maxium ice.
can you give a suggestion?

thanks, John

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  • Master
  • 320 Answers

Possibly the arm that senses the ice amount is too low adjust up

Posted on Dec 09, 2017

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Posted on Jan 02, 2017

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fridgetech
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SOURCE: ICE MAKER NOT WORKING Kenmore cold Spot model# 106.55536400

Most common problem is a broken ice maker module.  Should also replace ice maker thermostat when changing the module.  Make sure fill tube isn't frozen first. If you take the ice maker out pull off the plastic cover and in the center of the wheel that kind of looks like a gear there are two little plastic studs.  If one is broke or they are pressed together then the module is bad. Make sure to replace the thermostat along with some silicone grease because a bad thermostat is what causes the module to break.

Posted on Oct 20, 2007

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SOURCE: No Ice is being made. Water is being despensed at the door but it seems that no water is going to the ice maker. Have good water flow to the pump.

Is the ice maker turned on?  The on/off switch is located on the top right side of the freezer compartment.  The manual says that there is a sensor beam that passes from one freezer wall to the other to shut off ice making when the bin is full.  Check to make sure nothing Is blocking that signal beam and that the bin is correctly installed.

Posted on May 30, 2009

  • 64 Answers

SOURCE: ice freezes into one solid block and won't dump out of the tray

remove cube tray from ice maker. clean with limeaway adn rinse. Spray with a light coating of PAM cooking spray. wipe dry and reinstall. be careful not to damage the sensor ( in center of tray)

Posted on Aug 26, 2009

Sea Breeze
  • 4655 Answers

SOURCE: i have a scotsman dce 33 it is 10 years old. Service man said it has a leak and is a sealed unit. I would need a whole new sealed unit. Could this be repaired by putting a valve in line, fixing the

What I gather from the technicians remarks are the whole sealed unit and he leaves out the defined area of the leak. Sometimes leaks like this are really difficult to find and repair especially if the ice machine is still in use. To answer your question yes it most likely can be fixed if the leak location is found, fixed, pull another vacuum and recharged with Freon, If you have more questions I will be here to answer them for you, Sea Breeze

Posted on Nov 27, 2011

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