Question about AT&T Partner 18 Phone (315805B)

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Line light stays lit all the time, on a Patner Phone system

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Need more info. Is it all lines or just one?
Try rebooting a processor.
If problem still there disconect all extensions and add one at a time. Monitor lights on the phone. You might have a shorted jack somewhere.

Posted on Jun 30, 2009

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If you are sure that both cords are good (use another phone to test), make sure the Speaker button light is off. If both lines stay lit up when the phone is on the hook, your phones has problems. Can't help you there.

Hope this helps, and please rate my advice.

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do you have your phone plug, inserted into line 2?

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