Dismantling Imate SP3i

no idea if u have resolved the issue . but here is a guide . Back bottom of the phone two long screws . Under battery there is two screws one top left and one under the void sticker . Then take off the cover over the camera and there will be two more screws . slowly clip off the back case . Then this will reveal the m/board for the phone in the centre there will be a phillips screw wich releases the keypad from the front of the phone .

Hope that helps