Question about Tomtom One XL GPS Receiver

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My tomtom one xl will not pick up satellite. - Tomtom One XL GPS Receiver

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  • suej_wheeler Jul 01, 2009

    Thank you all for your tips. Resetting has done the trick!

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  • Master
  • 4,090 Answers

Check battery for full charging
check Baud rate and PORT
if still not connecting maybe the chip has burned out which is an expensive fix and not under any warranty

Posted on Jul 01, 2009

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Posted on Jan 02, 2017

  • 4090 Answers

SOURCE: my 1 year old tomtom will not pick up satellite signal

couple of things, battery not fully charged (AC)
No view of the sky
burned out SIIRF CHIP

Posted on Jun 20, 2009

  • 1 Answer

SOURCE: Tomtom not finding gps satellites

i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: TomTom One GPS fault

I had the same problem after downloading the latest maps, the unit was slow to boot up and would not find any satelites. I had no response from e-mails to Tom tom tech support and I was going to give up and buy a new device if this fix failed. I had tried paper clip resets and resetting to factory settings but they had not worked.

After reading the previous answer to this link I searched Tom tom support for 'clear flash' and the search results were more useful than the FAQ on the normal support pages.

I used Tom tom home to uninstall the current software application and then reinstalled the latest version (I had to go through several updates as my version of the software was from when I purchased the unit in 2007), I then downloaded and ran Clear flash and made sure that I disconnected the tom tom from my PC using the correct procedure (using the eject button in the bottom of the tom tom home screen as I read that this could have contributed to the problem in the first place).

After another reset the device came to life and after a few minutes searching for satelites outside the device worked as it should (try checking the configure GPS option if it is taking a while to find a signal, it could be just me but it seems to speed up the search process).

Hope this helps.

Posted on Jun 23, 2009

  • 1 Answer

SOURCE: My tomtom one xl will not picking up satellites and I got lost.

I had same problem and connected to pc and downloaded updates - picked up 8 sats straight away!

Posted on Jul 12, 2009

  • 10 Answers

SOURCE: TomTom XL 355.S?

i have the same tomtom one xl as you what do you mean by this it should automatically access satellite if your in zone and not in the bush near heaps of hills mine automatically clicks into 6 satellites hav u tryed to update ya maps by sync it to the pc and installing up to date updates???

Posted on Jun 30, 2010

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1 Answer

I cannot get satellite reception on my TomTom XL GPS


update the unit via tomtom home. Download list will include a 'gps quick fix' to rectify the problem

Mar 02, 2013 | Tomtom ONE XL GPS

1 Answer

How to regain my gps signal?


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.

It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.

Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it.

Hope this info helped. Thank you for using fixya.

Jan 21, 2011 | Tomtom One XL GPS Receiver

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Tom Tom 540 can't find satellite signal for past hour


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.
It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.
Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it. Hope this helped. Thank you for using fixya.

Jan 20, 2011 | Tomtom GPS

1 Answer

NO GPS SIGNAL


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.
It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.
Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it.
Hope this info helped.

Dec 22, 2010 | Tomtom One XL GPS Receiver

1 Answer

TomTom XL 355.S?


i have the same tomtom one xl as you what do you mean by this it should automatically access satellite if your in zone and not in the bush near heaps of hills mine automatically clicks into 6 satellites hav u tryed to update ya maps by sync it to the pc and installing up to date updates???

Jun 30, 2010 | Tomtom One XL GPS Receiver

1 Answer

My tomtom XL is not picking up saterlites


Have you done the GPS quick fix in Tom Tom Home to be sure that the GPS unit can "see" the satellites?

May 25, 2010 | Tomtom ONE GPS Receiver

1 Answer

My Tom Tom One takes a long time to pick up a GPS signal (30 to 45 minutes)


You might want to try updating your TomTom through TomTom Home. It loads something called "QuickFix" onto the TomTom, which I guess tells the TomTom where GPS satellites are going to be. I get a fix in about 5-15 seconds if I keep this updated, otherwise it takes a few minutes.

Aug 01, 2009 | Tomtom One XL GPS Receiver

1 Answer

My tomtom one xl will not picking up satellites and I got lost.


I had same problem and connected to pc and downloaded updates - picked up 8 sats straight away!

Jul 02, 2009 | Tomtom One XL GPS Receiver

1 Answer

My tomtom xl cannot pick up a signal


After updates it takes about 45 seconds before it will do anything again and sometimes it won't pick up satellites. I switch it off then on again and it is usually OK even after that but sometimes it needs to be on the move before it recognises satellites.
Peter

Feb 16, 2009 | Tomtom ONE GPS Receiver

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