Question about Dell Inspiron XPS Gaming Mouse Pad KU170

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My dell xps one keybooard is not working

My xps one keyboard is not fuctioning.. i've only had it for about a month now. i've tried chaging the battery and yet its still doesnt work ive tried turning the computer on and then the keyboard and to resync it, but it doesnt work. ive ckeck my bluetooth and their was nothing in my configuration. please help this onscreen keyboard is very hard to type with.

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  • jsulse95 Jun 28, 2009

    well the thing is this key board came with a wireless mouse and keyboard but ill try and get back at you..



  • jsulse95 Jun 28, 2009

    i cant return it. because it came with it..



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  • 40 Answers

First, uninstall it completely. Change your batteries. Turn off your computer. Boot up, log on as administrator. Install the software for the keyboard, now plug it in and the add new hardware wizard should see it. If that doesn't work take it back to the place of purchase for an exchange. It is a hardware issue at that point.

Posted on Jun 28, 2009

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