Question about Polaris 380 In Ground Pool Cleaner

1 Answer

My polaris will not move, the booster pump works, pressure is coming out of its return, water is flowing through the polaris; however, the wheels are not turning and the tail is not going back and forth. I have had it looked at and the guy says that it is in good shape. Any suggestions?

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  • Polaris Master
  • 4,292 Answers

Check inside see if hoses are off and belts are ok

Posted on May 22, 2016

5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 8404 Answers

SOURCE: What to do when the Polaris 380 wheels do not

Check for hair on the vertical axel.

Posted on Jun 05, 2010

jharwell668
  • 640 Answers

SOURCE: polaris 280 flow is low and moving slowly with

Make sure that your skimmer, pump, and pool filter are clean and working properly. Your automatic pool cleaner can become sluggish if anyone of these features of your pool is not working correctly. Check all the hoses, connections, and swivels for leaks that could cause loss of water pressure. If it has been working poorly since you replaced the booster pump, you will also want to make sure that it is installed correctly. Finally, check your wheel RPM. It should be operating at between 28-32 RPMs. To do this, mark a single wheel side tire. Turn your pump on, hold the cleaner underwater and count the wheel revolutions for one minute. If you are under 28 RPMs, this might be your problem. To correct this, check your filter screen. I know thay you said that you have already done this, but this is typically the problem so I would check it again. Also, you can remove the blue restrictor disk from the UWF. If you booster pump has an open gate valve, open it completely to increase water flow. This will also help with your RPMs. If you try these suggestions and they do not work, let me know and I will come up with something else to try. Hope this helps you out.

Posted on May 20, 2010

jharwell668
  • 640 Answers

SOURCE: my Polaris 380 just stop

Check several things if these pool cleaners stop moving. Check the filter screen in the in-line filter and clean, if necessary. Clean the skimmer basket, pump basket, and pool filter. Check all of the hoses,
connections, and swivels for leaks that could cause loss of water pressure. Make sure that your wheel RPM is between 28 and 32. Adjust your thrust if necessary to get RPM to that level.

Posted on Mar 17, 2011

MOTORWIZJ
  • 1338 Answers

SOURCE: i have a 2 speed

IF THE PUMP IS NOISY , SCREAMING . GET IT FIXED NOW ! THATS A 2 SPEED AND YOU DO NOT WANT TO KNOW THE PRICE OF A NEW ONE. SEARCH YOUR AREA FOR YOUR LOCAL POOL PUMP MOTOR REPAIR GUY, CHANCES ARE YOU WILL NEED THE BEARINGS IN THE MOTOR REPLACED, AND SHE WILL BE GOOD AS NEW.. ASK HIM HOW TO TAKE BETTER CARE OF YOUR PUMP, AND FILTER .. HE CAN SAVE YOU THOUSANDS $ OVER THE YEARS ! IT'S WHAT I DO..GOOD LUCK AN VOTE IF I WAS OF HELP.. YOU KNOW I DO THIS 4 FREE RIGHT ? .

Posted on Sep 10, 2011

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1 Answer

How does polaris work


It is a random traveling, in the pool, cleaning unit.
It can either be driven by water flow without a booster pump, or by pressure, which would require an additional booster pump. This will be plumbed so that its intake comes off of the main pumps return line and then a dedicated discharge line to feed the in pool cleaning head.
There are different types designated by a 3 digit model number. x80 = needing a booster pump and x60 - no need of booster pump. These work off of the return lines coming back to pool from main pump. All of the in the pool return fittings will need to be dramatically reduced down except for one (1) where you feed the unit from.

Then there are suction style that plug into a skimmer or dedicated suction port. These will bring debris directly into the pump hair & lint pot basket and the finer stuff into the filter. Where the Pressure style cleaners have their own catch bag.

Another cool thing is they are equipped with a "Back Up Valve" this little doohickey will pick up the unit every 4-6 minutes and get out of any stuck predicament, like steps, ladders, corners, etc. and send it back on its way in a different part of the pool, pretty cool huh?

Good luck

Check this out:


May 27, 2014 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 3900 Sport - wheels move very slowly. Booster pump and water pressure are fine. Seems that there is a problem with the chain. When manually moving the wheels, they don't move smoothly. I was...


take the body off after taking out of pool there should be a adjustment to tighten up the chain sometimes the hoses on the inside come off try these things

Sep 08, 2013 | Polaris 380 In Ground Pool Cleaner

1 Answer

Hello, Volut cracked overnight and leaked for several hours, drainig the pool down well over 1 foot. Next day, replaced volute, but now polaris is not functioning. Water is being pumped into the...


With a new volute the most likely causes for low pump flow is a restricted return line, a restricted suction line(or air leak), or there is something wrong with the impeller in that order. There is a filter screen in the return line that can cause the return line to be restricted if it is plugged. It is either in the wall fitting or in the tubing system close to the wall fitting. If it is dirty it means that debris is getting into the system. Typically an early indication that a grid in a DE filter has a leak in it is a plugged cleaner filter screen. The speed of the motor could be causing the problem but this is rare without causing an over current condition in the motor causing it to shut off. My suggestion is first check the return filter screen. If it is dirty then clean it out. Before connecting the return hose start the pump and check the flow by reaching down and manually putting your hand over the water stream coming out of the wall fitting. Turn off the pump and connect the cleaner hose without the filter screen installed. Disconnect the hose from the cleaner and hold the end of the hose while someone turns on the pump. Water should come out of the hose at a high rate. Next install the filter screen and the flow coming out of the hose should be about the same. Now try connecting it to the cleaner. I hope this helps.

Aug 07, 2011 | Polaris Pb4 - 60 Booster Pump

1 Answer

I hooked up a new Polaris 280 pool cleaner to replace my Arneson Navigator and it doesn't move.


I would first take it out of the water and check for proper wheel RPM. If it is less than 28 RPM or you are getting no movement at all, it is going to be a problem with the power source. It is likely going to be that your booster pump is missing, malfunctioning, or is not installed properly on the pool cleaner. There are a few other things to check. Clean the skimmer, filter and pump basket, clearing any debris that restricts water flow. Check the hoses, connections and swivels for leaks. Try removing the blue restrictor disk from the UWF or if an adjustable gate valve is installed on the booster pump or cleaner line, open it completely so water can flow freely.

Jul 20, 2011 | Polaris VacSweep 280 Pool Cleaner with...

1 Answer

My Polaris 3900 that I bought today is not moving fast enough. There is no blue restrictor cap in the wall.


Check your filter, pump, and debris baskets for excessive waste that could decrease the pool cleaners water flow. Check the hoses, hose connections, and swivels for leaks that could cause loss of water pressure. Check your wheel RPM. If it is below 30, you will need to incease the water pressure. If you have an adjustable return valve, make sure it is open all the way. Also, make sure that your pump is working properly.

May 28, 2011 | Polaris 3900 Sport Pool Cleaner ()

1 Answer

Where the filter screen / hose connection attaches to the wall of the pool there is a lot of water pressure coming out of the black cap.I have replaced with new ( very expensive ) but same problem is...


Make sure that the blue restrictor disk in in place to decrease water flow. That is a common problem with these pool cleaners. If that still isn't enough, you cleaner should have also come with a red restrictor disk that limits water flow even more. You could also try unscrewing the pressure valve to decrease RPMs and pressure.

Jun 09, 2010 | Polaris 280 In - Ground Pool Cleaner with...

1 Answer

Had Polaris rebuilt last summer. Then wouldn't


Thank you for posting your question here on Fixya.com.

Have you cleaned or replaced the in-line filter found at the wall socket? How about the pressure valve found just after the wall socket...is it fully open, possibly allowing too much water to bypass the cleaner and return to the pool?

How about the main filter? If overall system flow is reduced because of a dirty main filter the booster pump would be 'boosting' lower than normal pressure so the net result at the cleaner is reduced as well. A cartridge filter is especially problematic here. It can look clean after rinsing it but after enough use the element needs to be replaced to restore original system flow.

Are there multiple return paths for water back to the pool that have valves? Can you throttle down a return to, say a spa for example, to force more water to the dedicated line for the cleaner?

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Jan 18, 2010 | Polaris Pb4 - 60 Booster Pump

1 Answer

Polaris 280 flow is low and moving slowly with nosedive mnmc660 yahoo com is my email. seems like tale spray is fine but rear spray output and wheels turn slow resulting in nosedive. alkready checked...


Make sure that your skimmer, pump, and pool filter are clean and working properly. Your automatic pool cleaner can become sluggish if anyone of these features of your pool is not working correctly. Check all the hoses, connections, and swivels for leaks that could cause loss of water pressure. If it has been working poorly since you replaced the booster pump, you will also want to make sure that it is installed correctly. Finally, check your wheel RPM. It should be operating at between 28-32 RPMs. To do this, mark a single wheel side tire. Turn your pump on, hold the cleaner underwater and count the wheel revolutions for one minute. If you are under 28 RPMs, this might be your problem. To correct this, check your filter screen. I know thay you said that you have already done this, but this is typically the problem so I would check it again. Also, you can remove the blue restrictor disk from the UWF. If you booster pump has an open gate valve, open it completely to increase water flow. This will also help with your RPMs. If you try these suggestions and they do not work, let me know and I will come up with something else to try. Hope this helps you out.

Jun 06, 2009 | Polaris Vac Sweep_ 280 Pressure Side In...

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