a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Assuming that you actually mean almost the opposite, "Printer not printing or moving paper" what is it doing, please?
Neither printing at all nor moving the paper prolly means the printer isn't getting data...
Printing mixed up stuff in the same space without moving the paper means the data is garbled but gives no clue to whether the garbling is due to the printer or to the computer.
Assuming you have only one printer, does it behave exactly the same way with all documents? Does it make any difference what application made the document? Does it make any difference whether you try to print a new document or one that's previously been Saved then Closed and edited?
What happens if you try the printer's self-test routine?
After all that, one common reason for printers failing to move the paper is that rollers have become shiny with age. If that's the problem and you can reach the right roller, it might help to rough it up with something like a nail file or the striking surface from a box of matches - not safety matches; the Swan Vestas type.
You probably have a conflict between the paper size the machine knows is loaded and the document size being specified for printing on. Your Airbook is probably trying to send a document on a paper size the printer doesn't have. Net result is a document stored in the print queue that stops anything else being printed. Go full system reboot and clear out any and all waiting documents before trying again.
The easiest way to print an envelope is to use Microsoft Word. If you have the software installed, go to start and then create new office document and click blank document. When the document opens, click on help and type in envelope. This will give you instructions on how to create an envelope and save a copy to your document. When you save a copy to your document, it gives you a picture of an envelope which helps to create it. Then click on file, and slide down the print and click ok. Creating the envelope through Word helps to change the printers paper settings. Word will send a signal to the printer to tell it what type of paper and size of envelope you are creating.
Check paper size refers to the fact your documents are for say and A4 sheet of paper but your drivers properties are set to letter size. Go into the drivers printing preferences and set the paper size to the correct value. All should work fine now.
It'll be better for you to use the built-in A3 paper size, otherwise you'll not be able to print it perfectly. I you would like to do it, You can try this, after setting the documents and the documents size, give the print command, and under the printer properties, select the paper size, you'll see an option (custom) from the drop down list, select it an set the size, but you must leave a space for the printer to hold the paper. Good luck.
Thanks for using FixYa.
The R2400 has an option to load paper on-top (Epson calls it the Automatic Document Feeder) and at the back. Based on the printer's User Guide the Velvet Fineart Paper should be loaded at the back. (Epson called is the Manual Single Sheet Feed).
Look at the User's Guide availabe on their website.
If the printer starts to print and stop in the middle check the eletricity of your place, this may have a variation. If the printer prints a half page and give you the paper, with no jam, check the cartridges and then the main board.
It sounds like there is 12 inch form length (or may be A4) selected on the computer system. The data from the system will take precidence over the 11 form length set on the printer.
If using Windows, ensure the Printing Preferences in the pritner driver are set to 11 form, Also check Printer Properties for a paper size ensure this is set to 11 inch
On the 'System' check the paper size selected within the application (if available) Check this is set to 11 inch form length
Check document margins to ensure these are not reducing the 'printable area' on the page. If availabe to a Print Preview on system to see what the document looks like.
If your application outputs raw data to the printer, check the number of lines per page assming printing at 6 lines per inch you can fit 66 lines on an 11 form. Check no more than 66 lines are per page, it sounds like 72 might be being sent befor a Form Feed in the data. (there may be a 1 line top margin set on the printer)
Finaly check the top margin setting on the printer to ensure it is set to 0 so you have the full 66 lines available on a page on the printer I think you would be looking to set the FORM ADJUST to 0 to adjust the top margin