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kamelia rajab Posted on Jul 04, 2014
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My Samsung s5 is not charging - Galaxy Samsung Cell Phones

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giovanne alvarez

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  • Samsung Expert 309 Answers
  • Posted on Jul 05, 2014
giovanne alvarez
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Joined: Jul 04, 2014
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Try this

SAMSUNG GALAXY S5 - NO POWER, BATTERY, CHARGING AND CHARGER ISSUES my Samsung s5 is not charging - alltabshighlighted.jpg

No power, battery, charging and charger issues

This guide contains troubleshooting steps and advice to help resolve issues you may experience when attempting to charge the handset.
After performing each step, please test to see if the issue is resolved.
Symptoms:
  • Battery not charging
  • Battery is not lasting long
  • Phone won't charge
  • Charging error
  • Failure to charge
  • Display remains black or blank
  • No power
  • Boot failure
  • Overheating
Troubleshooting Questions
  • Are you using the correct equipment?Make sure you are using an approved Samsung wall charger and USB charging cable. Other brands of charging accessories may have different voltage parameters and could cause charging issues when used with Samsung devices.
  • Have you charged your phone for longer than 30min? Leave your phone plugged in to the charger for about 30min without powering on. In some cases, it may take slightly longer for your phone to charge.
  • Is the battery icon displayed on the screen when charging? After charging your phone for a little while you should get a battery charging icon appear on the screen which will indicate that your battery is charging properly.
    If the charging icon appears, leave your phone for a little longer before you try to switch your phone on.
    If however, the screen is blank and nothing is displayed, follow the below troubleshooting steps.
  • Is the charging cable plugged into a USB port? Some charging cables can disconnect from the wall outlet adapter and plug directly into a USB port. However, when plugged into a USB port, the charging process is much slower due to the limited power output of USB ports. Instead, plug the device directly into a wall outlet to speed up the charging process.
  • Is the outlet faulty? Try a different outlet or check for a switch connected to the outlet. If possible, try powering a different device on the same outlet.
  • Does another USB cable, or wall charger work? Charging issues can occur if either the battery or charging cable is damaged. Verify that the charging contacts are clean. If necessary, clean the contacts using a cotton swab and rubbing on isopropyl alcohol.
    If possible, test the charging cable by plugging it into another device and seeing if the device charges. Alternatively, try charging the device with a different cable. This may mean changing out the cable or the adapter on two-piece chargers.
    If charging through a car charging kit, ensure that the car engine is running, and if possible try to charge other devices using other cables, through the same car kit. If none will charge, then it is likely there is a fault with the car charging kit. It is recommended to continue to cross-test devices, cables, and car kits until the problem device can be identified.
    If the device charges when using a different USB cable or wall charger, the issue most likely lies with the charging accessory. In this case, follow the approved charger repair / replacement process.
    Also, if the charger is connected via an extension or other multi-socket adapter, remove this and plug the charger directly into the wall-mounted socket. This will eliminate the possibility of a fault with the adapter.
    If you are still unable to charge your device, continue to the next step.
  • Has the phone experienced any shock or exposure to water? Accidental physical shock to a handset can sometimes cause problems to arise with battery or charger, as these components contain delicate parts, particularly. Damage can occur either to the component itself, or to the component's connection to the motherboard.
    Water exposure can also lead to damage of these components, however due to the slow way in which this type of damage can manifest itself, the cause may not always be readily obvious.
    With any physical damage of this nature, the only recourse is to contact the device manufacturer, and follow their approved repair or replacement process.
^_^

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Related Questions:

0helpful
1answer

What is another way I can charge my phone? It stopped working w/a wall charger. Can you help fix the problem I have a Samsung Galaxy light LTE.

you can try Qi wireless charging. i have it on my samsung galaxy note 2, s3, s4, s5. just be sure your phone is compatible.

Qi Wireless Charging
1helpful
1answer

My Samsung s5 is not charging their is nothing wrong with my charger

check this

1. First of all make sure that you are using an approved wall charger of Samsung Company. Because charging accessories of other brands may have different voltage parameters and may cause Samsung Galaxy S5 not charging issue.

2. Plugged in your Samsung Galaxy S5 with an original Samsung Mobile charger, but do not turn on your phone. Sometimes it may take little longer to charge the phone. After you phone starts charging, a charging icon should appear on screen. But if you see nothing is appearing on screen, then Samsung Galaxy S5 not charging issue is occurring either for damaged charging cable or there is some problem on your phone such as the charging port is damaged or bent, or the charging contacts on your phone is not cleaned.

3. To check the charger, charge another Samsung phone using the same charger and see if it is charging. If the other phone is charging well, then the charger is fine. Now you should check your phone.

Samsung Galaxy S5 not charging issue

3. Check the charging port on your Galaxy S5. To check the charging port, take a light, magnifying glass and a pointed wooden toothpick. Then see if the charging port is in the center and not bent. If you find the port is bent, then straight it using the wooden toothpick carefully.

3. Also verify the charging contacts are clean. Sometimes dirt gets stored into the charging port and occurs Samsung Galaxy S5 not charging issue. So Insert a small needle in the charging port and clean carefully so that the port does not get bent or damaged.

4 Download Galaxy Charging Current, to see if your phone is charging at it's maximum potential

How to fix Samsung Galaxy S5 not charging issue

Summary



  • Try a different charger with Samsung mobile origin.

  • Try a different USB Cable and charge by Kies.

  • Try charging it off via PC/Laptop.

  • Try removing the battery for 3 minutes, let it cool down and then charging again.

  • Blow inside the USB port and fix the contacts if it's bent.

  • Reboot your phone several times.

  • Download the battery charging electrical current app to monitor charging
(Note:Samsung Logo/images/Pictures has a respective copyright. I used it for demonstration purpose only.

If something in your mind to comment or suggest, please let us know. In our efforts to provide detailed information, there is possibility of inaccurate contents. If you see any mistake or incomplete in our information, please don't hesitate to tell us. We will fix it immediately as soon as possible.

goodluck
Jul 04, 2014 • Cell Phones
0helpful
1answer

Charging

i have the same mp3 i am sure it takes roughly 4 hours maybe 5 hope this is helpful
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