When i went to turn it on the phillips emblem lit up on the screen but it wouldn't go any further and it kept making that hard drive in the works ticking noise so i thought it might be frozen there so i let it sit but even three hours later it still wasn't started???
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Re: mp3 wont start up
I've just read your problem and it was a couple of days ago and it may have been fixed but if not this could be because your mp3 players boot up files have corrupted or unreadable that's why your harddrive was making a funny noise because it was trying to read the files but was unsuccessful.
To resolve this problem you will have to format your mp3 player unforturnetly, to do this there are 2 way's the first one is formatting it using the software that came with it, if you've already tryed that way but still was unsuccessful follow this other way below:
First connect your mp3 player to the computer once you've done that click on "Start" then go to "My Computer" look for your mp3 player on there it's usally named under something called "Removable Disk", now when you've found it right-click on it then click on "Format", allow format to complete then unplug your device and have another go see if the problems be resolved.
Good luck. Hope my solution was helpful in some way. Further problems just leave a comment on this page and i will get back to you a.s.s.p.
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I have a phillips go gear 8 MGB.numbers on inside of mp3 is 4901v3.68 and sstm12 080929 . I have tried reset & charging it but nothing will make it turn on. I spent alot of money on this thing for it to work a short period of time.What can I do???????????
disconnect it. Turn it off. Then while holding the menu button plus it back in. This will make the screen go white about the splash screens. Your computer will see the hard drive and the device will not sync. Remove all the media and the data files. Plug back in and I was good to go.
The first thing you should do is not to turn the power on of the player, once it was soaked or wet very hardly, you must let it dry first before turning the power on, to avoid short circuit. In your case, we are not sure if its going to work again, but let it dry properly, but if its too late, and won't work again, maybe it is time to buy a new one, and start to be more careful! good luck!
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our firmware went bad. Just got to the RCA website. http://www.rcaaudiovideo.com/ search your make and model download the firmware. Then hook you mp3 player to usb device of your computer. After mp3 is hooked to computer Install the newly downloaded firmware.
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor