Question about Sony Ericsson Walkman® W880i Cellular Phone

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W880i switches itself off

My phone switches iteself off several times a day. It's a major pain. I haven't been able to pin down whether it's a software problem or related to the battery contacts. It seems to occur when calls are coming through (ie not overnight). I can't simulate a knock that will switch it off. I've tried all the software upgrades available on-line and it's made no difference.

I know this is a problem for many - what's the solution?

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  • Anonymous Nov 13, 2007

    duno but its now starting to get a beyond a joke, im gona trying passing this to o2 customer services as i'm hearing more and more this is common therefore sony should be taking steps to get it sorted out

  • Anonymous Nov 17, 2007

    I heen having the same problem with my phone.

  • Dazy Nov 21, 2007

    Me and my mrs have been having the same problem...had the phone exchanged twice and it is still happening. Tried dif battery, software upgrades to but no luck... I would say that either the phones are crap or it's a bad few batches but no-one seems to be doing anything about it to try and resolve the problem:(



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You guys should take out your battery and look beside the contacts. There should be a white sticker. If it's a red sticker or somthing other like that then it means the inside of your phone has been wet. Another potential problem is that it could be the memory card or the back cover. remove the memory card and leave the back cover off. See if there is any piece missing from the back cover and try holding the battery in and seeing if it randomnly turns off then.

As a last resort back up all your fiels and do a master reset. This will clear everything off the phone so make sure you have copied or sended what you want to keep.

Posted on Jan 05, 2008


Even mine does that

Posted on Jan 01, 2008

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I started to have similar problems after owning the phone for over 6 months. The problem seems to be resolved by removing the battery and cleaning the contacts as decribed here:

Posted on Dec 29, 2007

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