Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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My computer stopped recognizing my wireless keyboard & mouse. Says it's missing a driver or that the device is malfunctioning. Don't think it's a battery prob. Do I need a new driver?...

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  • mlatash Jun 28, 2009

    I'm not sure how one gets rid of the keyboard driver. However, I did unplug the device and restart my computer, then tried to plug in the Logitech receiver (both my keyboard & mouse are wireless). When I did this, my computer responded with a message stating that the USB device is not recognized, that the USB device has malfunctioned and Windows doesn't recognize it. I'm not the most tech-savvy person, so not sure how to proceed. I built my computer from scratch myself, and when I started it up, my keyboard & mouse were totally ok to go....

  • Jim Thurston May 11, 2010

    Always check batteries first.

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Uninstall the Keyboard driver.
Unplug the Logitech keyboard.
Restart the computer.
Plug the Logitech keyboard back into the computer.
Windows should recognise the keyboard and/or the mouse.
Place Logitech setup disk in drive.
Reload the drivers...

The drivers sometimes corrupt themselves..
You might download the latest drivers for your keyboard/mouse.

Posted on Jun 28, 2009

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I have a Trendnet TK-209 KVM switch. My keyboard and mouse (MS wireless) that worked well for a year stopped working through the switch. they work well if connected directly to each computer.


I can confirm the same problem happened with me just now. I have TrendNet USB/KVM TK-207 and was flawlessly working with Logitech K260 Wireless Mouse and Keyboard Combo, but today on both computers all I can see is the error:

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1 Answer

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you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
also click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark !or question mark ? or a red x right you will have options to update driver software,disable,uninstall,scan for hardware changes and properties
in xp
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I make oresumption that you have depressed the connection button under the keyboard to reset it?

If still a problem go to device manager and delete the wireeless keyboard so it can be discovered again.

Please rate my help++++Thanks for using FIXYA

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