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jailine avila Posted on Jul 03, 2014
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Galaxy mega wont turn on

My phone had a software update,I put it and now the phone doesn't want to turn on. its just on the galaxy mega screen. it keeps on and off

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whatcity225

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  • Expert 81 Answers
  • Posted on Jul 04, 2014
whatcity225
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Alternate Master Reset Method

  1. When powered off, press and hold the Volume up and the Home key.
  2. Press the Power key, and then release when you see small blue lettering at the top. An Android guy laying on his back should be on the screen.
  3. Press the Volume down key, and then highlight wipe data/factory reset.
  4. Press the Power key.
  5. Press the Volume down key until "Yes - delete all user data" is highlighted, and then press the Power key.
  6. Press the Power key to reboot the device.

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