AT&T Blackberry Curve 8300 Smartphone Logo

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Posted on Jun 28, 2009
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An hour glass is on screen and will not go away,

I have removed and put battery in again to no avail ! new blackberry

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  • Master 7,752 Answers
  • Posted on Jan 31, 2010
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Try this method

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version. This is not supplied on your BlackBerry CD, Ref: 3 links to BlackBerry's download pages.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.

Windows XP: Start / Run... / Command

Windows Vista: Start / Command (type this into 'start search')

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Related Questions:

0helpful
1answer

White screen with the hour glass wont go away
try to remove your sim card and the memory card out of your unit and try to open it again

If that work then have it run for 5 minutes then turn off again put your sim card not your memory card, then turn it On again

inform us what happen
Read full answer
Nov 05, 2009 • RIM BlackBerry Curve 8310 Smartphone
tip

How to reset your Blackberry
Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.

Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.

The first step in troubleshooting a networ, software or hardware error is often to perform a hard reset. With Java® based devices, this is accomplished by removing the battery, while the BlackBerry device is powered on. Hold the battery out for about 30 seconds, and replace. The BlackBerry device will reboot.
Read full tip
on Apr 17, 2010 • Cell Phones
0helpful
1answer

Continous hour glass
This unfortunately happens from time to time when loading updated firmware or you dont have the updated firmware. Although the device won't properly boot you may be able to get Desktop Manager to recognise it - if so run the Application Loader and try reloading the software. Download the latest firmware from Blackberry website.
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Jul 20, 2009 • AT&T Blackberry Curve 8300 Smartphone
0helpful
1answer

Hour glass will not come off my 7105t blackberry
remove the battery and let the phone sit for one minute and put the battery back in.
your phone will do a full boot and it should be fine.
If not, you can download the blackberry desktop manager and the devise software for your phone and reinstall the software. then it will be good for sure.
unless it is really really broken, then a repair tech maybe.
Read full answer
Jun 02, 2009 • T-Mobile BlackBerry 7105t Cellular Phone
0helpful
2answers

Screen doesnt work
if you have a screwdriver, you can open the phone up and check if it is still dry or wet and also look to see if there are any burnout marks (greeny-blue or white).air it for an hour or few and put it back together. try again. is it pos 5 or pos 6 bit. or is it tork 5 or 6, at jay=car or dicks or bunnings if you don't need advice on it.
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May 30, 2009 • Lands Phones
0helpful
1answer

Cant get main page to come up
Turn off Content Protection before manually erasing all data and applications from the BlackBerry smartphone, in order to avoid triggering the scrubbing process:

1). On the Home screen of the BlackBerry smartphone, go to Options > Security Options.
2). Under General Settings, go to Content Protection.
3). If Content Protection shows as "enabled," click the trackwheel of the BlackBerry smartphone and select Change Option to turn off, or "disable," Content Protection.
4). Click the trackwheel again to save and close.
Once scrubbing has been triggered, there is no way of stopping it. The process must be fully completed before the BlackBerry smartphone may be used. Removing and reinserting the battery of the BlackBerry smartphone will only start the scrubbing process again from the beginning.
The duration of the scrubbing process depends on factors such as the actual processor speed of the BlackBerry smartphone, the amount of memory that it has, and the actual memory speed.
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Apr 30, 2009 • T-Mobile BlackBerry 7105t Cellular Phone
0helpful
1answer

I put the battery in it shows no battery symbol on the screen
Hold in Alt, delete in backspace in immediately after putting the battery back in until you get the hour glass.
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Apr 11, 2009 • RIM BlackBerry Pearl 8100
0helpful
1answer

Hour glass constantly turns on
Try to reset - firstly by powering off, removing battery wait 30 seconds and then power back on.

Faling that do a soft reset hold down for a couple of second these ALT+RIGHT SHIFT(CAP)+DELETE keys
Read full answer
Mar 22, 2009 • RIM BlackBerry 7750
0helpful
1answer

Screen shows battery with a red line through it
This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.
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Feb 16, 2009 • RIM BlackBerry 7130c Cell Phone
0helpful
1answer

Blackberry pearl wont go past the white screen with the hour glas
the only thing that you can do with this issue is try wiping the software clean and reinstalling fresh software. You would need the blackberry desktop manager first installed on your home computer. If you dont have the cd the program is more then likely available on your mobile providers website. Once the program is downloaded and installed follow these directions

To perform this procedure, follow the steps below:
  1. Remove the battery from the BlackBerry device.
  2. Double-click Application Loader in BlackBerry Desktop Manager while the BlackBerry device is not connected to the computer.
  3. Click Next on the Welcome to the Application Loader Wizard screen.
  4. When the Communication Port Selection screen appears, connect the BlackBerry device.
  5. When the USB-PIN option appears, click Next. The Device Application Selection screen should appear.
  6. Re-insert the battery and allow the process to complete.

Read full answer
Nov 13, 2008 • RIM BlackBerry Pearl 8100
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Blackberry Curve 8300 Smartphone

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