Question about Lexmark Z640 InkJet Printer

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It wont'n print because the carriage that the inkjets are on will not move past half way

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Ok if the carriage is not moving half past way
:just go ahead and take out the inkjets
:nw take out the power cable from back of the printer
:after thirty secnds plug in the power cable
:then put the catriges back and try to print ,it will print


Posted on Jun 28, 2009

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Carriage jam print cartridge stalled HP 6210 Officejet. It started all of a sudden and I can't fix it


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  1. Unplug the power cable.
  2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step five . Do not try to force it to move if it is hung up on something. NOTE: Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
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    • If the carriage does not move, continue with the next step below.
  3. Remove the print cartridges.
  4. Gently move the print cartridge to the far right of the printer.
  5. Remove the paper from the paper In tray, but do not remove the drawer.
  6. Remove the rear access door.
  7. With your fingers, rotate the rollers "up" three full rotations.
  8. Push the rear access door back into the printer until it snaps firmly into place.
  9. Replace the print cartridges.
  10. Plug the power cable into the HP All-in-One.
  11. Turn the power on.
Step five: Reload and test the printer Once the jammed paper is removed, verify that the printer is still functioning properly.
  1. Reload the printer with plain paper.
  2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
Step six: Service the printer Perform all the steps mentioned above. If problem persists, service the printer.

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1 Answer

After cartridge replacement will not print alignment page says print head is obstructed but no evidence for this orange lights at top of control panel flashing along with colour print yellow light power...


try manually moving the carriage and see if it will move freely if it will not move.. there is the possiblity of minute peices of paper jammed under the carriage.
if the carriage moves freely... clean the contacts on the cartridges as well as the contacts on the carriage

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Hello sir; I believe it's time to clean print head and ink cell, power on the machine open the cover ( as you replace cartridge) , when carriage move to the center , then UNPLUG the power cord. then you may move carriage freely by hand all the way to left, noe you can clean up ink cell easily.

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Ink cartridge carrier jam


If possible, shut off the printer completely and manually move the ink carriage to where the cartridges can be swapped out. turn it back on and try again. try to see if some mechanism that holds the missing cartridge in place has swung down and is bumping into something, preventing the carriage from moving past a certain point.

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It’s a carriage jam, the carriage is plastic or metal that hold the cartridges and move from side to side to print ,try to move the carriage and see if it’s stuck or not

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1 Answer

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Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
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    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
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    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
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    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

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1 Answer

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try lubricating the carriage with WD40, put on a towel and rub the carriage, it may be too dry and can't move easily. " carriage stalled " means it started to move but for some reason it stopped.

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