SOURCE: the problem is that my son was trying to figured out my password
If you forget your passcode, you must restore the iPhone software. See Updating
and Restoring iPhone Software.
http://www.apple.com/iphone/how-to/index.html#help.updating-and-restoring-iphone-software
You may want to right click the phone in iTunes and press backup.
are tjhe links highlighted? som e links may not "activate" if they were not sent with a "hyperlink". Hyperlinks are also a doorway to spam, malware and other bad news. copy the "link" and paste in safari address bar good luck and welcome to the future
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