Question about Epson Stylus Photo R2400 InkJet Printer

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My printer will not print at all

The paper was getting jammed, but now when you ask it to print the rollers do not move.

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I would open up the top half of the printer to see if there is any more paper or anything that is jamming the printer's rollers, if not try powering down printer and turning back on

Posted on Jun 28, 2009

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I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

Aug 21, 2014 | D-Link D LINK DELL B1260DN MONO LASER...

1 Answer

Printer keeps jamming even after clearing jam

Hi, most paper jams like this are caused by something inside the printer called a "pickup roller" which is a series of rubber tube/grippy things that are responsible for moving the paper through the printer. If these rollers are dirty or worn down, they don't grip the paper properly and end up causing jams. In larger, more expensive printers, they have maintenance kits that you can buy to replace rollers, fusers, and other commonly replaced parts - but it's probably not practical for this model of printer. You may want to try opening the printer as much as you can (without removing screws) and using compressed air and a lightly-damp-with-alcohol cotton-swab to clean the rollers and other parts that touch the paper.

Jul 27, 2013 | Brother HL 2270DW Laser Printer

1 Answer

The printer thinks there is a paper jam-when we ask it to print it doesn't "grab" the next piece of paper-it clicks and then give a "paper jam" message please help

Typically these failure-to-feed problems are due to worn rollers - the feed roller is so worn
that it fails to feed the sheet of paper, which the printer misinterprets as a paper jam (because a
sensor tells the print processor that the sheet of paper is not present where is should be, and
therefore the printer microprocessor software issues a "PAPER JAM" error message).

The printer repair tech solution to this problem is to install a "roller kit," which entails the
replacement of every roller in the printer (since they all wear at about the same rate, replacing
just one is less effective than replacing them all).

Your quickie (temporary) solution - get the roller damp (this makes it grip a little better), then
load the paper tray to its maximum (pushing the paper into the paper pickup roller), then print a
couple precious pages while you order the roller kit online, and text your handy geek friend
who can change out all the rollers in your printer for a pizza.

Feb 18, 2011 | Canon PIXMA iP1600 Printer

1 Answer


First of all check the quality of the paper used, is it of low thickness. if so change with a different type.
If the printing paper is good then the rollers can be moving over with different pressure on the paper making it touch unevenly and so pulling the paper differently.adjust the rollers and if possible tighten so that it touches evenly.
The roller will now move the paper without any side pulling and jamming.

Sep 01, 2010 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Paper twisted while entering printer rollers and is jammed. How can I get it out?

Try to turn off the printer, open the compartment and check the roller. try to pull the paper and at the same time flip the roller in such a way that the paper will move out. If it is jammed and crumpled like what I exactly experienced earlier, remove the paper as fast as you can.

Turn on the printer, wait for the inkjet devices in a neutral position. Then insert the paper and start printing again. If it didn't work, try to hold the tip of the paper in horizontal manner while printing and make sure you remove the entire paper before the next page prints itself...

May 30, 2010 | HP DeskJet 940c InkJet Printer

2 Answers

The paper twists and causes a jam on every print

sounds like something jamed in the rollers like a pin etc

Jan 05, 2010 | Epson Stylus R265 InkJet Photo Printer

2 Answers

The printer is constantly sending a message- 'paper jam'

HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

My printer is eating my paper and it wont print. It seems like my paper is getting jammed inside and then I have to yank it back out.

on the back side of the printer is a door to access the jammed paper check out if any of the paper piece is got there already jammed and due to this other papers passing through that area are getting jammed.if that area is clear then its gear problem which pulls the paper
There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.

Nov 11, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Problem with Deskjet 895cxi

You may open the rear door to check for any paper jam in side
or if it still gives error rotate the roller in upward direction till you get one locking sound, restart printer and check printing

if you still find grinding noise from printer, its pickup roller gear may be worn-out generally and need to be replaced
contact service person for further repair

Nov 08, 2009 | HP DeskJet 895cxi InkJet Printer

1 Answer

Paper jam when printing onto my greeting cards

Hasn there is a roller which help the page or card to move into printer which if use frequently get so smooth that the page is not printed out instead get jam try getting printer service and replacing with New Roller.. if you don't understand any thing regarding ... ask me

Jun 23, 2009 | HP DeskJet 6540 InkJet Printer

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