Question about Saeco Royal Exclusive 30153 Espresso Machine

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I am getting an error message that says VENTILATE

I have a Saeco Royal Exclusive that is giving me a message VENTILATE when I looked this up in the manual under drainage it says that I should open the hot water valve and that will clear the line I do this and the water comes out hot but I still get the message. I am unable to do anything else on the machine. It has worked fine for 2000 coffees. I have done the regular descaling etc.what can I do? do I have to send it in? it seems as though the pump is working fine.

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Re: I am getting an error message that says VENTILATE

Try draining the machine. Page 37 of the user manual, Drainage. Place cup under the steam/hot water tube, turn knob clockwise around to 9. If the pump is ok, it will start automatically and start filling the cup. Drain about 1/2 cup of hot water and return knob counterclockwise to start position. If the flow meter is not damaged, the Ventilate message should be gone.

Posted on Jul 26, 2008

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Re: I am getting an error message that says VENTILATE

Have you seen any kind for leak prior to this ventilate message?

Sometimes if the boiler is leaking the flow meter gets damaged and causes a ventilate issue. Flow meter controls the amount of water that enters the machine. It is located directly below the boiler and gets water damage if the boiler leaks.

If you are getting a good water flow then theres a good chance that it is the flow meter.

Check out for more information and parts.

Posted on Nov 07, 2007

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SOURCE: how to decalcify saeco royal exclusive coffee machine

Auto descale: To automatically descale your machine, press the scoop button or menu button if you have one, and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don’t have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.

Posted on Jun 14, 2010

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For the Royal Pro there is a button that has a drop sign(water drop) on it. You have to push the drop button to flow water from the steam wand. This should clear the ventilate but if it doesn't check my other tips for "Ventilate"

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Can you get water out of the machine by pushing the hot water button?

This is how you would remove the ventilate message in the first place, but if no water comes out then the machines electro-valve is not opening and you will not be able to remove the ventilate message. You will have to get the machine serviced.

I would also give descaling the machine a try before servicing the machine.

You can also find the user manual for the royal professional on our website:

We are a Authorized Saeco Service Center based out of New York.

For Saeco Parts and Cleaning supplies visit

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Ventilate just means that the system has senced a lack of water flow and shut down. Push the button to have water come out the wand and that should reprime the unit. If however no water comes out and the message stays on then you have another problem If water does come out but the message stays on then you have another problem. If in either of these cases you should google "saeco repair" and send it to an authorized saeco repair center to have it fixed.

Aug 26, 2007 | Saeco Royal Professional Espresso Machine

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