Question about GE 24 in. GSD4000J Built-in Dishwasher

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Won't empty, does'nt wash well

I own my own business, it is called Kitchen Solutions. I design kitchens, and am the person who purchases appliances for some pretty upscale homes in my area. I usually am very careful to research products before I purchase, but may have made a mistake on myown kitchen.Less than 2 years ago,I purchased and had installed, a GE dishwasher, GSD4000J, I have only used it about 6 or 7 times, only on holidays reallly, that is the only time I have enough dishes to wash to make it worth while. It worked really well at first, then one day it did'nt wash the dishes clean, the soap packs(liquid in bubble packs) just partially dissolved and the soap smeared around inside, also it would not drain, it completes the cycle, but leaves soap and water inside, about 4 or 5 inches, up to the bottom of the door. This thing cost me a lot of money, I think it should work a lot better considering the few times I have used it. My area does not require an air space, so I do not have one, don't know if that is part of the problem, but probably not since it worked real well for awhile. Can I get help or am I just stuck with a bad product?

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  • Anonymous Feb 18, 2008


  • Anonymous May 25, 2008

    will not empty. and sometimes it won't dry.

  • Truedat1523 Aug 16, 2008

    the thing won't empty at all

  • Anonymous Oct 12, 2008

    my dishwasher will not drain it is a GSD1230.

  • jna06 Nov 05, 2008

    I have the same problem as you describe with mt GSD3800L00WW. It runs but actually seems as if the dishes are dirtier than before they were put into the dishwasher. I was told to try dishwasher cleaner, the one where the cap melts at 125 degrees but I learned that the water is not even reaching that temperature. Further, the spinner at the top does not spin. Does anyone know why this could be or how to solve it? PS we have a small whole house filter in our home because we had an issue with sediment in our well water.



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Most likely your product is fine. However those little gel-packs r the worse on dishwashers they get stuck in the system and clog and ruin dishwashers I always recommend using powder it foams less and breaks down easier in the dishwasher. Also u might have a clogged or kinked drain line. If all is fine there it is possible your motor is locked up in that case make sure the dishwasher is off take off the bottom panel. Then reach under and find the fan blades on the motor turn them a few times to unlock it replace panel. U can also try a small amount of C.L.R to clear up any grime in the system.

Posted on Nov 08, 2007


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