Question about Apple iPod 5th Generation

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My iPod touch isn't able to charge and doesn't show up in my computer and iTunes, what could be the problem I talked to the people at apple, but they said that nothing is wrong with the USB cable?

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  • 413 Answers

It probably needs a reset.

The apple support page is here>

http://www.apple.com/support/ipodtouch/

There are trouble shooting instructions on the page.

Posted on Jun 28, 2009

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1 Answer

I dont know what to do to my Ipod on itunes all it keeps saying is connect to itunes what do i do


Is the Ipod on when you connect it? If so, reset it and connect it again. If that doesn't work, check that the cord you are using isn't broken or your Ipod's jack isn't messed up. If it still doesn't work try a different usb slot on your computer.

Jun 07, 2012 | Apple iPod touch

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My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

Jun 29, 2011 | Apple iPod touch

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Screen shows usb and Itunes but computer doesnt recognize ipod.


1. Verify if your pc passes the system requirements.
(a) usb 2.0 port
(b) You are running the latest version of itunes

2. Recharge your iPod Touch

3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.

4. Restart iPod Touch. Do the following steps: To restart iPod touch, first turn iPod touch off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPod touch will turn off after a few moments.
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. Restart your computer then reconnect your iPod Touch

6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.

7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.


If you find this helpful, kindly click the thumbs up button. Thanks! :)


May 23, 2011 | Apple iPod touch

1 Answer

My ipod doesnt want to read in my computer as soon as i dowloaded itunes. I'm running windows operating system but I didn't seem to have problems until now. I can't access the usb driver. My...


Try restarting the iPod and connect it again. If it doesn't recognize it try it on another PC, if it still isn't detected it is the iPod. Buying a Mac wouldn't help nor hurt the situation, it would just be an expenditure.

May 23, 2011 | Computers & Internet

1 Answer

My ipod touch wont let me sync songs onto my ipod. im so confused


Uninstall itunes from your computer and re-install the same itunes version you had before. Make sure your ipod is fully charged and then plug it in and have a go at it.

Cheers old chap.

Feb 15, 2010 | Apple iPod touch

1 Answer

Ipod touch wont show up in my computer at all


you need to use itunes to communicate with your ipod touch...you can download it from here:www.apple.com/itunes after this,when ipod is detected,since it shows the screen mentioned above,you will have to restore it using itunes.

Sep 08, 2009 | Apple iPod touch

1 Answer

Can't connect to my computer


Hi commercialdr,

the fact that your ipod touch is charging is a good sign.

In regards to the ipod not showing up in itunes, try these steps. After each step, see if it solves your problem before moving onto the next one.

  1. Close itunes and open it up again.
  2. Run software update, and make sure you have the latest software for itunes and the latest firmware for your ipod.
  3. Make sure that the ipod is fully charged.
  4. Disconnect other USB devices from your computer and try a different USB 2.0 port. Also make sure it is a USB port that connects dirrectly to your computer. Not through a USB hub or a keyboard.
  5. Turn off the ipod touch, and turn it on again by holding down the top button and sliding the bar to power off. Then press and hold the top button until the Apple logo appears.
  6. Restart your computer, and reconnect the ipod to your computer.
  7. Download and reinstall the latest version of itunes. www.apple.com/itunes
I hope that helps,

Nathan.

Apr 12, 2009 | Apple iPod touch

1 Answer

1st generation ipod touch not showing up at alll


Hi jnorte,

Try these steps,

  1. Close itunes and open it up again.
  2. Run software update, and make sure you have the latest software for itunes and the latest firmware for your ipod.
  3. Make sure that the ipod is fully charged.
  4. Disconnect other USB devices from your computer andtry a different USB 2.0 port. Also make sure it is a USB port thatconnects dirrectly to your computer. Not through a USB hub or akeyboard.
  5. Turn off the ipod touch, and turn it on again byholding down the top button and sliding the bar to power off. Thenpress and hold the top button until the Apple logo appears.
  6. Restart your computer, and reconnect the ipod to your computer.
  7. Download and reinstall the latest version of itunes. www.apple.com/itunes
I hope that helps,

Nathan.

Apr 11, 2009 | Apple iPod touch

2 Answers

My Computer and iTunes does not recognize my iPod


thats happened to me before I made a new account on my i tunes and there is no sync on i tunes what ever song you want you click hold and drag to your music list

Sep 05, 2008 | Apple iPod touch

5 Answers

Ipod not getting connected to itunes nor getting charged, and please recommend which ipod converter to download. Thank you in advance my ipod is not charged, when connected to a computer


hello!

if your IPod touch is not connected to itunes, please try the ff:

Check the iPod touch Display
-- When you connect iPod touch to your computer, the iPod touch should display an image or message on the display

-- If you do not see any image, check some basic troubleshooting here: http://support.apple.com/kb/HT1737
-- If you see a message on the screen, this indicates that the iPod touch does not have sufficient battery charge to operate and will need to be charged for several minutes before it can be recognized in iTunes.

Verify Windows PC System Requirements

--iPod touch requires iTunes 7.4 or later
Check USB Connections

-- iPod touch requires USB 2.0 to function properly
-- Try connecting iPod touch to a different USB port, preferably a port that is built-in to the computer instead of an external USB hub. Connecting iPod touch to your keyboard's USB ports is not recommended.

Restart your PC

-- In some cases, your computer's USB ports may become temporarily disabled or you may experience other software related issues. Restarting your PC is an easy troubleshooting step that may resolve this issue.

Verify iPod touch Driver/Service Installation

-- iPod touch requires two important pieces of software to operate properly on Windows. First, the driver must be installed; for iPod touch the driver is USBAAPL.SYS. Second, Apple Mobile Device Support must be installed as a Windows Service.

May 08, 2008 | Apple iPod touch

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