Question about Apple iPod mini 2nd generation MP3 Player

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My Apple iPod Mini won't play or connect to the PC. It displays the charging symbol but isn't recognised by any PC. It also displays the sad face once charged, and then 'do not disconnect' sometimes. I've tried different PC's, differnet iTunes versions, nothing. Is it dead or fixable? Can I factory reset it somehow?

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  • Nicholas Heyke Jun 29, 2009

    OK. Identified the problem. If after you follwo the basic reset instructions adn you are still getting the problem then the real way to check is to listen to the hard drive. The Micro drive you can hear if everything is quiet enough around you. The drive when booting will begin to seek madly adn this is a sign that the drive is stuffed.

    You can replace the Micro drive with an orginal unit or a solid state Compact Flash (anywhere up to 32Gig as at present time). The 4Gig Compact Flash is moderalty easy to replace and costs about $25-30 to buy off ebay. Its a straight pin-for-pin replacement of the Micro drive. There are plenty of sellers on eBay that can help with parts.


  • Nicholas Heyke Jul 26, 2009

    While this wasn't the problem I found it had, this solution did help me eliminate this as a possibility.
    thanks for your help

  • Nicholas Heyke Oct 24, 2009

    if you look around this site you'll find that its most likely the hard drive. They were pretty sensitive and if its ever had a knock you can be sure it was that. You can tell by listening to it. you need to have quiet, but you wil hear the drive 'searching'.. make a constant mechanical noise looking for the the disk.

    You can easily replace these with the latest flash drive. You now get up to 32Gig dives for them. eBay has hundreds of sellers who can help.

    You can install them pretty easily and there are great sites with detailed instructions and pictures on how to do this. Google it. The hardest part is getting the top white cover of. They are built like credit card inside an aluminium housing. The board slips out from the top.

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Yes you must do a reset.

Turn the lock switch off.

Hold down the centre button.

Press and hold down menu.

When the Apple logo appears let both buttons go.

Should then work properly.

Posted on Jun 28, 2009

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My ipod does nothing just shows a sad face


The "sad" iPod icon usually indicated that the iPod is having trouble connecting with a computer. This is, in most cases, not a serious issue and can be resolved with a few easy procedures. In most cases the data on the iPod is intact, even if the sad icon was displayed.

Verify the iPod has a charge. If in doubt, allow it to charge for 30 to 60 minutes. Do not remove charging cable. Toggle the Hold switch to the Hold position and back. Then press both the center (Select) button and the Menu (upper part of wheel) for up to 10 seconds. Release the Select and Menu buttons when the Apple logo appears, and quickly simultaneously press the Select and Play/Pause (bottom of the wheel) button. Switch from the electrical plug to a computer connection (if necessary) when the Disk Mode screen appears. The screen should change to the normal "Do Not Disconnect" update screen. Contact Apple about finding a repair service if the iPod will not go into Disk Mode.

Feb 03, 2013 | Apple iPod Audio Players & Recorders

Tip

How to resolve Sad face icon issue for click wheel iPod's


If you are seeing a sad face Icon on your click wheel iPod, you may be able to resolve the issue by following the instructions below.
What you will need:
iPod
USB cable
USB power apple iPod compatible wall adapter
The latest version of iTunes installed on your computer

The process remains the same for Mac and PC

First you will need to force your iPod into disk mode. To do this you will need to reset the iPod by pressing and holding both the menu and center buttons. Continue to do this for at least ten seconds or until the apple icon appears. (Note: You may only see a blip on the screen, continue to the next step. Keep in mind though that you may need to repeat this process once to twice to force the iPod out of the sad face status.)
As soon as you do see the apple icon, remove your fingers and switch to holding both the play and center buttons. Keep holding those until you see a check mark appear on the screen, below it will say Ok to disconnect. At this point your iPod will be in Disk mode.

Next open ITunes on your computer and plug in the USB cable to one of the ports on your computer. Now you will connect your iPod to the USB cable. In the left hand column of iTunes you will see your iPod icon; go ahead and click on that icon. In the resulting page you will see the iPod summary. Within this page you will see a Restore button. Click on that button and follow any on screen instructions. Allow the restore to complete fully. When it has you will see that the screen of your iPod will have changed. It will now be displaying a picture of a power adapter being plugged into a standard wall outlet.
Disconnect the iPod from the USB cable and connect it to the wall adapter. You almost instantly notice the screen will show a status bar that is showing that it is actually being restored to factory settings. Once that has finished the screen will light up and work as it did before the sad face icon incident.

Just as a note: If you have dropped your iPod many times, submerged it in water, or any other extreme damage has occurred; this may not work for you.
Mini Tip:
If it has been submerged in water though, you can place the iPod in a full bowl of dry rice. Completely cover and leave for at least 24 hours. I personally recommend 48 hours for best results. It is not a guaranteed resolution, but has worked for me in the past.

on Feb 03, 2010 | Audio Players & Recorders

1 Answer

IPod 30G when switched on Contact iPod support mess appeared


Sorry, but I believe the sad mac is usually fatal for iPods. Give Apple a call and see what they have to say, but magnetized... So sorry for your loss

Oct 11, 2009 | Apple iPod nano

1 Answer

Flashing icons while charging... am I really charging?


If the iPod is showing the "Sad iPod face" icon, this means that the hard drive inside the iPod (located on the logic/circuit board) has died/failed and needs to be replaced. If you plan on replacing this part, you may also need to purchase and solder a new battery to the iPod logic board if you were to do it yourself.

May 26, 2009 | Apple iPod nano

3 Answers

My Ipod is giving me a sad mac face


Check this link for some steps that you can do in solving this sad face on yoru Ipod because this sad face only tell us that's there's a hardware problem with the Ipod , after you have done all the step from the link and still have the sad face bettre take the Ipod to a service center and if its still under warranty have it replace, http://www.scribd.com/doc/13035/I-get-the-sad-face-iPod-on-the-screen-of-my-iPod-

Hope that helps.............

Oct 07, 2008 | Apple iPod nano

5 Answers

Sad face


sad face tells about a failure in the ipod

Im sorry but you have to send it to be repaired.
https://selfsolve.apple.com/GetWarranty.do

Now don't kill me for telling you people this but theres not much you can do about it.

heres also another place where you can get ipods repaired
http://store.ifixipodsfast.com/

May 11, 2008 | Apple iPod MP3 Player

2 Answers

My ipod shows a sad face


IM SAD TO SAY BUT YOUR IPODS HARDDRIVE MAY HAVE CRASHED

Mar 18, 2008 | Apple iPod nano

1 Answer

Sad face icon


To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

Dec 06, 2007 | Apple iPod MA446LL/A MP3 Player

1 Answer

Apple mini i-pod


Try another usb port, but not in a non ac powered usb extension hub, as I Pod's need to be used in powered usb. Older pc's tend to have trouble powering the usb ports enough for the I Pod to be recognised. It may also be a voltage problem, disconnect any other usb peripherals connected and try again.

Jan 29, 2007 | Apple Mini IPod

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