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First thing to consider is a toner getting low but it can be a drum, fuser (fixer) or transfer roller. If it repeats the grey at a certain interval it's likely a roller in the fuser/fixer, the drum (light sensitive coated roller is all it is) or a failing transfer roller (it charges to pull the toner image off the drum onto the paper and hold it till the heat of the fuser bonds it to the paper). Easiest and least wasteful, and what Brother would tell you to do first, is to replace the toner. If it doesnt correct it you still have the new toner to use once the problem is corrected. By virtue of it being fine except the end of the page sounds like toner. One way to figure it out definitively is send a page while the exit door is open. Watch and once half the page is out of the exit door open the toner door to stop the printing. It wont hurt anything but will allow you to see the end of the sheet before it goes to the fusing unit. Of course you need to be very careful removing the sheet to prevent damage to the fuser. If you get the grey on the bottom of the sheet during the half sheet test I mentioned then it's in the image creation and transfer, not the fuser/fixing stage. Replace the toner and try a full sheet. If corrected it was the toner. If not then the drum or transfer roller would be at fault. Drum is user replaceable and while expensive it's another item you can store back on the shelf till you need it if the new drum doesnt help.Transfer roller needs to be replaced by a service person.You could do it but you would need to have the section of a service manual to show you what to do.
The imaging drum is included in the toner cartridge on this one, so you could need a new toner cartridge. If that doesn't fix it, then you are looking at either the transfer roller or the fuser needs replaced. Workgroup printers usually require a maintenance kit after 300,000 pages printed, fyi. that kit includes feed rollers, a fuser, and a transfer roller. Not sure what the page count is, but that could help you figure it out.
vertical lines can be caused by several things. Since you said that cleaned the rollers, then here are other options 1: Most common is a bad toner cartridge. 2: try cleaning the fuser entrance guide. 3: could be a defective formatter - formatter replacement the fix. 4: worn fuser. fuser replacement is the fix.
horizontal lines are probably repetitive down the page, and are usually caused by a defective toner cartridge or fuser assembly. occasionaly a transfer roller will cause it as well.
Toner loves to get baked onto the fuser and cause all kinds of print problems. Not much you can do but to replace the fuser when this happens.
Fuzzy print is mostly related to 3 items in your printer. 1 the toner cart. 2 fuser. 3 transfer roller. A fuser replacement is a normal fix for this problem. Check your PM kit status by printing a supplies status page. A PM kit will have a fuser, transfer roller and feed rollers. If the PM level is low ,order and replace kit. If not you may want to get a new fuser
If the pattern repeats down the feed path of the paper, then a roller is causing it. The toner cartridge replaces the transfer drum, the fuser roller remains in the printer. Since your old cartridge does not show this problem the fuser roller sounds to be fine. Return the recently purchased toner for a replacment, you should be fine. If not then a proper cleaning by a certified technician would be in order.
I had a clean the ctd sensor problem as well, as a problem with toner that I had ordered. The problem for me was that with Dell, when I called for support, the young lady on the other end of the phone although nice, was difficult to understand, and did not clearly define how you get to the ctd sensor. After much prayer, (seriously!) I finally figured out how to get to the area I needed. With Dells instructions, I took the fuser out, thinking it was the transfer roller. The fuser is NOT the transfer roller, the transfer roller in the item that you see when you open the front entirely and look straight down. The difference is that the fuser is the first item out and has lift up blue tabs, while the transfer roller has blue tabs on each side that must click into place to hold and position the transfer roller properly. Once you get this out the ctd sensor is easily accessible, and can be cleaned. After, getting the ctd cleaned, and then replacing the bad toner cartridge, my machine once again worked. Sherry McGregor Timberwood Mountain Realty,
Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.
Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.
(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.
(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.
That toner is whats showing up as roller marks on your prints.
I hope this helps. PLEASE RATE Porfavor :)
If you need more detailed help please comment back ill be willing to help. I like helping others.
The problem with this printer is not the fuser. It is one of the following:
1) Imaging drum. The drum contains 4 imaging drums. One for each color. They are independent of one another on the initial image transfer and only combine after the initial image is developed. This IS a user replaceable consumable and should be tried first. If this does not resolve the problem see #2.
2) It is the magenta photo developer unit. This part is NOT a user replaceable part, and requires quite a bit of work to get to. The photo developer is located in the developer frame assembly, which can be seen behind the imaging drum when it is removed. The top cover, left side cover, HVPS, and all 4 toner feed tubes have to be removed in order to remove the photo developer frame, and after the frame is removed, the photo developer itself has to be removed from the frame and replaced. reverse disasembly to put back together.
Usually the tell tale sign for a leaking developer, other then full sheets of light color, is extream excess toner dust behind the imaging unit.