Question about Panasonic PV-GS500 Camcorder

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Panasonic hdc sd5 camcorder. I cannot download videos

Have windows xp with sp3 installed. software provided with camcorder requries sp 2 and without it I cannot download video content. I have tried to install sp 2 but now cannot as sp 3 is intalled. can you help?

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  • alunthomas Jun 28, 2009

    Hi - thanks for your comments. I installed the service pack not an update: already tried the control panel and there's no option to remove it - does this mean my only solution is to buy the cd with sp2? I've tried to download sp2 but installtion was blocked by the pc. How can I be sure that this won't happen when I insert the cd?

    Can you let me know if there's any patch or software work around this?

    The software provided by panasonic was HD Writer 2.0E for SD/SX



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If you earlier have sp2 installed and then you installed sp3 update then you can remove the sp3 from the control panel > add/remove programms(check the button which says show all updates)>now uninstall xp sp3 update. After you uninstall it restart the system and then you'll be able to install Panasonic hdc sd5 software.

However if its a sp3 service pack then you'll need a windows xp sp2 bootable cd so that the software can be installed.

Please do accept the solution and revert for further assistance.


Posted on Jun 28, 2009

  • Rylee Smith
    Rylee Smith Jun 28, 2009

    Thanks for your reply. Yes you are right windows xp sp2 bootable cd so that the software can be installed.

    Please do accept the solution and revert for further assistance.




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