Question about RCA TH1101 MP3 Player

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Computer will not acknowledge the player

When i turn it on it skips song one and then skips to number 16 when i connect to to the computer it does nothing.

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Re: computer will not acknowledge the player

RCA TH1100 Series:
The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes ,format it to FAT or FAT32. - Connect player to computer, click my computer, right click on icon of mp3 player and select format.
You can also format the player in Windows Media Player tiself.
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
You may also want to check
for any firm updates - the above procedures in some cases undo the original formatting on the player, and a firmware upgrade will be required to replace the Mp3 player's formatting.
-Tha Mp3 Doctor

Posted on May 24, 2008

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I read some of the other post and found that I needed to use Windows Media Player. I had the Rhapsody program on my computer as well. Once I downloaded Windows Media Player I was able to access the files and add and delete songs.

My husband is not a big fan of Media Player. Lets hope I haven't done anything that he will have to fix. :)

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

There are two possibilities - corrupt DB or songs in wrong format.
If it is a corrupt DB, then go to RCA's website for the latest firmware upgrade.

Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.

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Make sure you are copying the right mp3 format, no DRM, no MP3 PRO, etc.
Also, you can try to upgrade the player's firmware, you can download it from the RCA Website (, the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it off and keep "PLAY" pressed for 10 seconds while connecting it to the USB port, then update the firmware.
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1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

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Re my downloaded songs skip one or two they play fine, but all donot play

You need to renew your Rhapsody sub, and re-sync in Rhapsody

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We could try formatting the player and after the format has been complete try updating the firmware of the player. Change the settings fo the player to MSC then connect to your computer, open my computer and right-click the player and choose format remove the tick mark on the quick format and after the format has been completed. Unplug the device and go to the sandisk website and download the firmware update and install it and when it ask you to connect the device hook the plyer and perform the update for the player. Note: It may be the songs on the player are not that properly transferred that why it is skipping and also the player might also have had bad sectors that is why we have formatted the player. Hope this helps.

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I think you should ask yourself these questions: 1) Are the song formats compatible with your MP3 player? 2) Is it possible that the website(s) you downloaded them from had/have given you faulty songs? 3) Am I smart enough to figure ot without PC Geek's help that I might need to try to download a different song on the same computer, the same songs on a different computer, or a different song on a different computer? If you answered yes to any of these questions, you should have your solution.

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I restored settings to default factory settings and has been working and not skipping the songs. Restoring to factory settings does not delete any of your data/songs


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