Question about Motorola Mobility Moto Q

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My Motorola Moto Q can recieve messages, but can't send them.

This has happened before. but i just pulled the battery and left it out for an hour and it worked.
but that doesn't work anymore. i think its because my phone's memory is almost full. i have over 11,000 text messages on it. i have 400 contacts. and i've lost count of my pictures and ring tones. i've tried to delete a bunch of old stuff, but it all comes back when i restart my phone.
but it recieve them just fine. but when i try to send one, it says "the following errors occured while sending and recieving mail: your message cannot be sent."

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Check the settings of your phone.the battery has no relation whether you cant receive messages or you cant send unless it is fully charge when you use it...what you will goin to do is to re-format your phone. .

Posted on Jun 28, 2009

  • atane summer
    atane summer Jun 28, 2009

    take good care of your phones ,if it falls many times ,there is a tendency that it might damage the inside part of your phone

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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