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Executive EPS-1501 X Shredder automatic sensor doesn't turn off

I would like to try to fix this myself - I used to be able to "fix" it by using the canned air to blow off any "paper dust" on the sensor. How can I fix without having to turn off machine with power switch? Thanks so much.


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Re: Executive EPS-1501 X Shredder automatic sensor...

Do not use any aerosol based or petroleum based products in your shredder as this could cause a fire. I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

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My Executive Machines EPS 1200X shredder works in reverse, but does not shred.

there should be a forward/ reverse switch that is used to unjam paper being shredded. check that
if it is automatic then check for paper stuck in the shredder causing the reverse action.

May 12, 2015 | Shredder Office Shredders



Hello. These automatic shredders are so handy. You put a piece of paper [or two or three] in the paper entry area and it automatically turns convenient.................BUT eventually, most of us run into the situation where the @#$%^ thing won't automatically turn off..........and then it seems like we either unplug it every time, or start shopping for a replacement.

NO LONGER......Read on.......In most instances, a shredder that continuously runs isn't broken, it merely needs some TLC. Most shredders, contain two tiny sensors near the paper entry area. These sensors are designed to shoot signals back and forth enabling the shredder to turn itself on when paper enters the machine. After the paper has made it through, the sensors then tell the machine to shut off.

Sometimes these sensors can malfunction. This can happen when oil, paper dust, or debris covers the sensors. Covered-up sensors essentially tell the shredder that paper is entering it, thus causing it to continuously run. While this problem can occur in both cross- and strip-cut machines, it tends to happen more often in cross-cut units because those units are oiled more frequently and create more paper dust than strip cut units.

THE FIX: wipe the debris or oil or ink off the sensors. Here's how to do it:

1. Unplug your shredder and look for the sensors in the paper entry area. In the center of the opening, there will be two things that look like marbles - these are what you're looking for. (Please note - if your shredder has a safety flap over the cutting mechanism, you may have to lift it to find the sensors.)

2. After you've found the sensors, use a slightly damp cotton ball or Q-tip to clear away any oil or paper dust. You can use a small pair of needle-nose pliers or tweezers to clear away any large chunks of debris.

If your machine is a model that lacks the electronic sensors - such as a smaller deskside shredder designed for home use - you can still fix the problem on your own because those machines have mechanical sensors. These are also located in the middle of the paper entry and they look like small plastic dividers. (In most of these models, the sensors are white, but they could also be gray or black.) The sensors are depressed when paper enters the machine, which causes it to start shredding. Once the paper is gone, the machine stops.

1. Sometimes bits of paper can weigh down on the sensors, thus causing the machine to run non-stop. But it's easy to clear up this problem by doing the following:

2. Unplug the shredder and locate the sensors.

Remove any debris. Use tweezers or pliers, if necessary, but be careful to not press down too hard on the sensors to avoid damaging them.

Once again, after you remove the debris, plug your machine back in and you should be up and running.

Happy shredding everyone!

on Feb 10, 2010 | Office Shredders

1 Answer

Does not auto shut-off anymore?

Automatic feed switch jamed with paper. reverse and forward several times may help. Otherwise turn it over and pull paper out of the bottoms to clear the switch jam.

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Oil the shredder blades. Refer to this article:

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My EPS-1501X has photo sensors that stops the motor from running when the paper reaches a certain height. How does this regulate the overflow?

From what I have seen on mine, there are three sensors: one to detect if the door is open, one to detect when the unit is full, and one to detect when material is fed.
As for mine, the unit would not start when it was fed. Once I opened it, I saw the photo sensor was missing a screw. I realigned the bezels and added the screw. However, once I reassembled it, the unit still had the same issue.
Now, I suspect that it is the control board. I have no time to get into that, but it does not look too difficult.
I searched the internet for support, but there seems to be no company presence available. So, I think I am stuck manually triggering and stopping the motor.
It is an amazing shredder otherwise and I would not even consider replacing it. At least, not until the motor fails.
From what I have seen inside, I doubt that will be anytime soon...

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Fairly simple fix then; figure out what length of cable you need (or would like to have if you need something a little longer (like 1 or 2 feet more)) and run down you your local hardware outlet; a place like Lowes, Home Depot or Ace Hardware and pick up a 2 or 3 wire replacement. Make sure it is th same guage wire inside. This will involve opening the unit to install the new one. Take the head unit off, open it and see where the wires from the cable attach to. Make a drawing or take a picture of it before you take things apart and along the way so that reassembly with be easier. Disconnect the old broken cable, and connect the new one. If it is solder to a circuit board, or soldered to the switch, cut the wire back (the old one) so that you can splice the new cable to it. If it uses little connectors, you can disconnect it, and take them along when you go to get the new cable and see if they have similar connectors you can use on your new cable. Reassemble it, and test it. Should be a pretty simple fix. Let me know how it comes out. If you need any additional help, just post it here. -Coss-

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Executive Machines EPS-1200X Shredder has power but papers are stuck and there is no sound from motor

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Doesn't work in auto position but works in reverse

Most likely your optic sensor has something in front of it. Clean out the unit really well. It does take time, about 3 different screwdrivers, lon pliers and tweezers and a vacuum or compressed air. After that, learning more new words and swearing to god you will never let this happen again until the third time.

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Wilson Jones Shredder Automatic On/Off

When auto function does not work there are two things to do 1st. canned air is your friend try blowing out the photo sensor that makes the auto function start. It is located in the very center of the feed point upper and lower parts meaning two areas to clean. they usually are little round spots when paper dust gets on them they either continuously run or do not run. Now 2nd if cleaning does not help then you may have bad photo sensor. you will need hands on tech. respond if having trouble and leave feedback if this helps. Have a nice day!

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