Question about Samsung YP-U3 MP3 Player

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2 brand new, will not power up, fully charged, full of songs.

I bought 2 of these brand new, my pc found the drivers and software just fine, filled them with songs, charged them fully, but once unplugged from the computer, the lights go off and they will not turn on or play music at all, no lights on screen at all. They say full charged when plugged into the pc, I have followed all instructions to a t, and still nothing.

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Did you remove protective packaging on batteries?

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