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Cannot remove metal seal ring from Kitchen Aid mixer

I have a 5KPM5 professional stand mixer. I have just purchased an ice cream attachment with an adapter but am not able to attach it to my mixer. My mixer came with a metal ring attached to the beater shaft (I have used my mixer with other attachments without ever having to remove the ring) and this ring will not allow the ice cream paddle attachment to be hooked on. I cannot remove the metal ring: I´ve tried hot water, WD40 and cannot loosen the ring. Any advice?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

Posted on Jan 19, 2007

  • 1 Answer

SOURCE: Can the Kitchen aid accessories fit the Wolfgang puck stand mixer

If you happen to have a friendly toolmaker with a small metal lathe it should not be too difficult to modify KITCHEN AID accessories that fit on to the front powwer outlet. However Puck Stand Mixer accessories are occasionaly offered on the Web. Meat grinders are very common and original Puck pasta maker have also been seen. Get searchin'!

Posted on Dec 22, 2008

  • 1 Answer

SOURCE: Kitchen aid mixer, voltage issue

Why not just buy a power converter for the mixer and other electronics on Amazon. They are cheap and can be adjusted for
110 - 240 and can be used anywhere in the world.

Posted on Jan 16, 2009

hslincoln
  • 235 Answers

SOURCE: kitchen aid gear- where the beaters are attached -

Hi BEV, By the symptoms you are describing, it appears that your planetary/agitator shaft (where you attach the beaters) assembly is dropping from the mixer head, is that correct? When you replace the planetary and lift your bowl up into a ‘locked’ position, the planetary is being held in place by the beater resting on the bottom of your mixing bowl and ‘works’ for the time being. However, you don’t want operate your mixer that way for very long.
I suspect what caused the planetary/agitator shaft to drop from the mixer head is that one of the pins used to secure the planetary/agitator shaft assembly to the mixer head has failed (sheared) so now there is nothing holding the planetary/agitator to the mixer head. The good news is that this is fixable.
The inspection and troubleshooting of your mixer’s transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you are lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM50PS. Unfortunately, entering your exact model number yields many Owners manual and no Parts Manuals, so I would use the following, KSM500, and select the last file under Parts List (16) KSM500WH0.pdf (857.41 KB). Verify your mixer matches the mixer in the illustrations. Turn to pages 4 & 5, titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with a listing of all the parts. Make sure you inspect
Locate Illust. No. 14, Groove Pin, Part # 9795443. This pin retains the planetary/agitator shaft to the mixer head, and I suspect this is the pin that has failed and needs to be replaced. Getting to it will require the disassembly of the whole transmission. This will be messy as you will need to remove all the grease from the gears and center shaft.
While your mixer’s apart you should check for any other unseemly wear and tear on the gears, etc. You may find more things that need replacement than just the groove pin.
Besides needing a replacement pin and grease, you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here’s a link to an excellent site for disassembling/fixing your KA Mixer. Although it’s a different model, the principles are the same: http://www.neilcrockett.com/mixer.htm and another link to a site that details the disassembly and replacement of mixer’s grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.htmltl
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! – hslincoln

Posted on Dec 07, 2009

hslincoln
  • 235 Answers

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Posted on Jan 12, 2010

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