Question about Brother MFC-9840CDW Laser Printer

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Why brother mfc 7360n printing envelopes wrinkle paper

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For the MFC-9840CDW, I have the best results with envelopes by following the instructions in the manual:
1. open the back cover
2. pull down the two gray levers, one on the left side and one on the right side, to envelope position
3. close the back cover and send the print job
(feed envelopes from MP tray)

Posted on Jul 02, 2014

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From what I understand, you need a laser printer with a ceramic roller to print envelopes, not a metallic roller like what you probably have.

Posted on Jul 02, 2014

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Do U mean wrinkle the envelopes?,,,,I can solve some MFC-9840-CDW issues, but the 7369N is a guess. Read your manual or do a google search.....There maybe a setting in the 7360N that adjusts printing for card stock and envelopes....

Posted on Jul 01, 2014

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Posted on Jan 02, 2017

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SOURCE: Envelopes all come out of the printer wrinkled

Open the back of the printer. You will see 2 little blue levers on either side. Put them in the opposite direction, that is, if they are up, snap them down. I dont know the mechanics of this, but it worked for me.

Posted on Nov 07, 2008

  • 1 Answer

SOURCE: When we try to print envelopes. It grabs the

Open the door on the back above the power cord. Rotate both blue levers all the way up so they change from "1" to "2". Wrinkle problem will be solved. This was in the troubleshooting section of the online user manual, page 95. You would think they would tell you about this in the envelope section of the manual.

Posted on Jul 21, 2009

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SOURCE: Brother MFC-9840CDW wrinkles envelopes. Brother

Problem Solved!

I have a Brother MFC-8480 DN all in one printer, copier, fax and scanner.

I discovered that envelopes wrinkle because users, like me, didn't know that Brothers built in a no-wrinkle, pass through exit for envelopes, labels and thick paper.

Envelopes were never to be printed by inserting them in the front and letting them wrap around a HOT roller and get cooked and wrinkled. The way it works:

An envelope is inserted in the front and goes straight out the back of the printer through an exit door, completely avoiding the hot roll-through mechanism.

Take a look. On the back of the machine is a large pass through exit door. Just snap it open. You will see one blue lever on each side of the opening. Snap them both straight down to the . . .ta da. . ."envelope icons".

Put three envelopes in the front and they will print straight out the back, perfect and wrinkle free. After printing your envelopes, snap the blue levers back up and shut the door. Takes about five seconds to open the door and snap down the blue levers down/up.

Happy envelope printing.

-Eric


Posted on Jul 24, 2009

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SOURCE: wrinkled envelopes Brother mfc 9840cdw

Instead of moving the whole green lever to adjust that grey arrow to the envelope symbol, simply push the gray part that has the arrow on it. This will move the gray piece down to the env. symbol and will not move the green lever so you can close the back door. I used to have severly wrinkled envelopes. Now they print out perfect.

Posted on Oct 05, 2009

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SOURCE: Brother HL-5370 DW printer is wrinkling every

Did you pull down the 2 levers on the back of the computer? I forgot to do this one time and all of my envelopes came out wrinkled. I looked up troubleshooting and realized I forgot to perform that step. Worked great once it was done!

Posted on Oct 14, 2009

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Wrinkled envelopes Brother mfc 9840cdw


Instead of moving the whole green lever to adjust that grey arrow to the envelope symbol, simply push the gray part that has the arrow on it. This will move the gray piece down to the env. symbol and will not move the green lever so you can close the back door. I used to have severly wrinkled envelopes. Now they print out perfect.

Sep 25, 2009 | Brother MFC-9840CDW Laser Printer

3 Answers

Brother MFC-9840CDW wrinkles envelopes. Brother says this is "normal", and that the only way to 'fix' it is to open the back of the printer EVERY TIME YOU PRINT AN ENVELOPE and make some kind of...


Problem Solved!

I have a Brother MFC-8480 DN all in one printer, copier, fax and scanner.

I discovered that envelopes wrinkle because users, like me, didn't know that Brothers built in a no-wrinkle, pass through exit for envelopes, labels and thick paper.

Envelopes were never to be printed by inserting them in the front and letting them wrap around a HOT roller and get cooked and wrinkled. The way it works:

An envelope is inserted in the front and goes straight out the back of the printer through an exit door, completely avoiding the hot roll-through mechanism.

Take a look. On the back of the machine is a large pass through exit door. Just snap it open. You will see one blue lever on each side of the opening. Snap them both straight down to the . . .ta da. . ."envelope icons".

Put three envelopes in the front and they will print straight out the back, perfect and wrinkle free. After printing your envelopes, snap the blue levers back up and shut the door. Takes about five seconds to open the door and snap down the blue levers down/up.

Happy envelope printing.

-Eric


Jul 11, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

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I just bought a HL-4040CN and all my envelopes wrinkled, regardless of the size, paper thickness or software settings (thin envelope, thick envelope, etc.). Here's how I solved the problem....Open the rear panel and you'll notice a small gray lever on each side, which is probably pointing to "A" on the scale (A, B, Envelope). Move both levers to "Envelope" and close the back panel. The troubleshooting manual says the levers should be moved back to "A" after printing the envelopes, but I left them in the Envelope position and can't see any difference when printing regular or test pages or envelopes, except the envelopes are no longer wrinkled. I called Brother and asked them if there was any reason why the levers can't stay in the Envelope position, and they told me they could be left there if it wasn't negatively affecting other documents. Now, I have a great printer that prints everything without any problems. Hope this helps.

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