Question about Lucent PARTNER18 Corded Phone
WE HAVE A LUCENT PARTNER 18 PHONE SYSTEM. OUR PHONES WERE RECENTLY DISCONNECTED. OUR PHONES ARE ON AGAIN, BUT NOW WHEN WE RECEIVE A CALL, SEVERAL LINES LIGHT UP AT ONCE. THE CALLS GO DIRECTLY TO THE OPERATOR, WE ARE ALSO UNABLE TO TRANSFER CALLS, USE VOICEMAIL, ETC. HOW CAN WE READJUST OUR PHONES SO THAT ONE LINE RINGS AT A TIME? WE WANT TO BE ABLE TO USE OUR INTEROFFICE SYSTEM AGAIN. THANK YOU.
This can be very complicated! You may need to get a local installation company to come in and help you out. It sounds like the memory battery in your system is bad and needs to be replaced or this will just keep happening to you.
Your phone can be used on one of several different Avaya phone systems and you can have different voice mail systems also. You need to figure out which phone system and voice mail you have. All the manuals are available at www.avaya.com but if you have never dealt with programming this system before it will be a big task to learn it.
Posted on Nov 12, 2007
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