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Laptop fell to the floor and when it powers up a message pops up and says Operating system can not be found. What does that mean?

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  • ginavondinke Jun 28, 2009

    Thank you for the quick response... How do I remove and reseat the hard drive????

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  • Contributor
  • 28 Answers

If i had to guess I would say that the hard drive in your laptop was damaged or there is a bad connection now. If you can access your hard drive i would inspect it for damage and any loose connections. If the problem still persists I would suggest replacing the hard drive.

Posted on Jun 28, 2009

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  • HP Master
  • 1,314 Answers

One of two possibilities:

1. Your hard drive popped out of place and needs to be reseated. Remove and re-insert the hard drive.

2. Or, more probable, the jolt of the fall caused damage to your hard drive and you will need to replace it.

Posted on Jun 28, 2009

  • Kevin Shafer
    Kevin Shafer Jun 28, 2009

    Hard to say since I don't know what model you have. However, on the bottom of the laptop should be a cover with screws. Next to each screw that you need to remove is a picture indicating disc drive...usually 3 circles one above the other. Remove those screws, pull out the hard drive and put it back in again.

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