Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kenm Elite HE3 frontload Keeps giving us the F11 Code & it stops

Keeps giving us the F11 Code & it stops running about 1 minute after water starts flowing in. We do the Pause/Cancel button twice, then the Drain/Spin, reselect Cycle & press Start again, but problem keeps repeating.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 11, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

  • Troubleshooting and Repairing the F11 Error Code in a ... www.youtube.com/watch?v=RXH5MWzZJKM
    • BY SAMURAIREPAIRMAN
    • 6 MIN
    • 121K VIEWS
    • ADDED 2013-10-22
    Video embedded · Troubleshooting and Repairing the F11 Error Code in a ... Troubleshooting the F35 Sud Error Code in the Whirlpool Duet Steam ... Washer Dryer ...
  • Kenmore Elite He3 F11 Error Code - WordPress.com https://hydripinri.files.wordpress.com/2015/10/kenmore-elite-he3... · PDF file Kenmore Elite He3 F11 Error Code circuitboardmedics.com/whirlpool-duet-fdl-ccu-repair/ How to troubleshoot the ... Kenmore F1 Error Code He2 Dryer Problems Amp Solutions
  • Kenmore Washing Machine Error Code F11 - WordPress.com https://meofapitri.files.wordpress.com/2015/07/kenmore-washing... · PDF file Kenmore Washing Machine Error Code F11 what does f11 mean - Kenmore Elite HE3 Washing Machine. The F11 code is from a communication break in the serial link from ...
  • Related searches for ERROR CODE DRYER F11
  • Whirlpool Duet F11 Error Repair ' Circuit Board Medics circuitboardmedics.com/whirlpool-f11-code Whirlpool F11 Error. This is a repair service for the Whirlpool Duet F11 error code on a Whirlpool Duet washer.
  • Bosch Tumble Dryer Fault Code F11 - prapmumbmihe https://prapmumbmihe.files.wordpress.com/2015/08/bosch-tumble... · PDF file Bosch Tumble Dryer Fault Code F11 Bosch Exxcel tumble dryer error code F:09 · Bosch Exxcel WVT. Asciugatrice Bosch Wts86511It: Errore F11 Hello, My dryer ...
  • Whirlpool F11 error code - Appliance Repair Forum forum.appliancepartspros.com > ... > Washer Repair
    • LAST UPDATED: 2014-02-18
    • 6 POSTS
    • FIRST POST: 2012-02-18
    I got an F11 error code on the washer and tried some of the things discussed on the Applianceblog.com site for simiilar duet washers and found a link to this site ...

  • Jan 30, 2016 | Dryers

    1 Answer

    Keeps Stopping and saying UE


    uE error code 79631512210 Kenmore Elite Washer - Sears ...

    www.searspartsdirect.com > Ask an Expert
    Jan 10, 2014 - uE error code 79631512210 Kenmore Elite Washer ' SearsPartsDirect. ... After unloading the washer completely, the machine attempts to rebalance the .... to ensure proper fit and to keep appliances running for years to come.

    UE Error code on my front loading Kenmore washing machine

    www.shopyourway.com > Manage My Life > Questions
    Jun 13, 2011 - I have a Kenmore 3.5 cu. ft. front loading washing machine (model #4027) and it is 1 year old. ... what does the F35 error code on my kenmore elite front loading washing machine mean? F13 code on Kenmore Elite HE3 front loadingwashing machine.

    Jan 21, 2016 | Kenmore Washing Machines

    1 Answer

    What does the f11 code on a kenmore elite he3 washer mean


    A bad CCU (main control circuit board) will cause this F11 problem 90% of the time

    Aug 26, 2010 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    I have a kenmore elite he3 front loader washer. it gives me a f11 code when i attempt to wash a load.


    F/11 is serial communication error code. It means the communication between the central control unit (CCU) and the motor control unit (MCU) is not good. Possible causes include worn or failed drive system components, faulty CCU or MCU, broken wiring harness, faulty drive motor, or faulty wiring harness connections in the CCU, the motor, or the MCU.

    Jun 09, 2010 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    I have kenmore elite he3 and it is flashing f 02 and then it will flash sud. Water will not all drain out of it,


    HI. this code represents a Long Drain issue.

    If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

    Press PAUSE/CANCEL twice to clear the display.

    NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

    Potential Causes

    • Check the drain hose and make sure it is not plugged or kinked
    • Check the electrical connections at the pump and make sure the pump is running.
    • Check the drain pump filter for foreign objects
    • If the above does not correct the problem replace the pump

    Oct 27, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

    1 Answer

    HE5 frontload washer error f11


    F11 error code indicates a communication problem. The communication between the Central control board and the Motor control board cannot be sent correctly.

    Potential causes:

    1. Loose connections between the motor control board and the machine control board, or at
    motor

    2. Machine control board failure

    3. Motor control board failure

    4. Motor failure

    5. Door lock failure
    If this answers your problem, please rate my answer.
    Thanks,
    David

    May 27, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Help! Mt Kenmore Elite Quietpak2 HE3 keeps


    F/06 Drive Motor Tachometer Error
    The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.
    • Check wire harness connections between the Drive Motor/Tachometer and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
    • Check the Drive Motor
    • Check the MCU
    • Check the Wire Harness

    Mar 10, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

    2 Answers

    Getting F11 code r8ght after starting,then flashes and stops


    usually if this is a kenmore frontloader f11 is a communication error between the door lock and the ccu board. usually you'll hear a clicking sound before it fails. If so you need a central electric board. It is located directly under the top lid in the back. you can't miss it it's the only thing that has a lot of wires going to it.

    Jan 02, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Kenmore Elite HE3 fills but won't spin


    do you hear any sound while stops??

    like ticking sounds?

    Jul 15, 2008 | Kenmore Elite 45986 Front Load Washer

    2 Answers

    Kenmore Elite HE3 washer keeps filling with water


    The inlet valve will need to be replaced. Its a fairly simple procedure and a pretty inexpensive part.

    Nov 15, 2007 | Kenmore Elite 45986 Front Load Washer

    Not finding what you are looking for?
    Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo

    56 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Kenmore Washing Machines Experts

    Sal DeAngelo

    Level 3 Expert

    2122 Answers

    fordexpert

    Level 3 Expert

    5495 Answers

    Mike Carew

    Level 3 Expert

    969 Answers

    Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...