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Black box on screen covering the picture - Broksonic Televison & Video

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This is a box for text, such as closed captioning or demonstration mode. Go into your setup menu and turn off closed captioning or return to factory settings.

Posted on Jun 28, 2009

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The picture is visible but there is a black small screen just covering the picture


Hello; If there is a black box covering part of the picture, it is likely a " TEXT " box that is used with " closed captioning " Read your owner's manual to see how to TURN OFF all closed captioning functions. Download the manual if you don't have one. John

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use your remote to go to your closed caption settings and shut off the 'text'.

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1 Answer

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It's a text box for either closed captioning or demonstration mode. Go into the setup menu and turn off closed captioning. If you have trouble doing that, then just restore factory settings.

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try the closed caption adjustments. i had a tv that did the same thing and the captiong did it. turn caption off nd try.

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Try turning off the text box function of the closed caption decoder.

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1 Answer

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i have the same problem, when i turn the volume knob on hitachi remote it goes away. Anyone heard of thi s???

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Try turning off the text box function of the closed captioning.

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I work at at a school, and we had the same problem. Turns out, it a Closed Captioning problem.

We found the manual, and it states that "If a large black box covers 80% of your screen, the Text mode is probably set. Press 'Closed Caption' to turn it off." The "Closed Caption" button is on the remote. If you don't have the remote (as in our case), you can go to "Closed Caption" in the menu, and pick something like C4 and T4. That stopped the black box for us.

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I found this because I"m having the EXACT same problem with my DVD. Very frustrating that nothing works....

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