Question about RIM BlackBerry Pearl 8100
Re install the operating system.
You should not install a version of BlackBerry Device Software that is earlier than the version installed on the BlackBerry smartphone. Doing so could cause the BlackBerry smartphone to malfunction
Posted on Aug 10, 2009
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Posted on Jan 02, 2017
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Most JVM errors on a BlackBerry, can be fixed by simply reloading and updating your device software. For instructions on how to reinstall or upgrade your BlackBerry software, please see: HOW TO: Install New Software and Update (Application Loader) - BlackBerry®
There are some JVM errors that can not be fixed in this method, if you do encounter one of the below JVM errors, please call customer care at 1-800-937-8997 or 611 from a T-Mobile phone for further troubleshooting.
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Take me back to the BlackBerry Knowledge Base
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