Question about XM Radio (XMP6000)

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Limited channels I have a sportscaster radio with xm. I don't know if this is a problem with the radio or XM or what...but it seems I only get limited channels. When I try to flip through or use the remote to get a certain channel...it doesn't show that channel. It's like it skips channels. (Like, it goes from 34 to 112...or something like that.) I want to listen to other channels!!!

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  • Anonymous Dec 01, 2007

    im having the same problem and trying to find out whats going wrong with it. i havent had my xm hooked up in a few months and just recently put it back in so im not sure if thats the problem or what.

  • Kelmd Dec 29, 2007

    Same problem.

  • Cheesy718 Jan 02, 2008

    same problem... only getting like 4 music stations!

  • tomleeash Jan 08, 2008

    I can't get but three channels. How do I get all the channels?

  • nbranum Mar 19, 2008

    Just recently I turned my car on and I only get like 15 channels, none of which I want to listen to. I need help.

  • klreed Mar 22, 2008

    same problem.

  • jssmith69 Mar 23, 2008

    I am having the sames problem and XM is telling me there is something wrong with my radio and I need to take my car in and have the radio checked. Problem is, my car is out of warranty and it is going to cost $125 for them just to look at it. Did anyone get a solution to this before I have to take my car in?

  • tv remote Jul 26, 2008

    remote skips channels. Goes from 22-49.

  • jjmac59 Nov 24, 2008

    I have teh same problem. Radio jumps from 34 to 40.

  • sandivest Dec 17, 2008

    same problem on my new Acura. have tried refreshing many many times and it still won't work.

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Go to the following link:

http://www.xmradio.com/refresh and refresh the radio. If no net access, call 800-967-2346. Have the radio code handy. It may work.

Posted on May 02, 2008

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Having the same problem in my 2009 Malibu. Have received 8 refresh signals and talked to the XM Techs 4 times. Taking car to dealership on Monday. Highly frustrated.

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ID 4Z9AB0MC activated 2 days ago. Cannot select channels. Thumbwheel only displays 3 channels, ch.0,1,247. When pre/dir is pressed and a channel is selected, the selected channel number flashes...


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to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

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