Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

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Professional 6, shaft dropped down or metal washer slipped down

KitchenAid 525 Watt KP2671XWH.
How long is the shaft portion that protrudes from machine housing supposed to be? I am not sure if shaft dropped or if the metal ring came down,though it is very firmly set.
while mixing cake frosting it made a grinding sound for 5 seconds. I shut it off, paused then started it up
it kept working, sounded normal then grinding occurred once again. I am afraid to use it to prevent further damage.
After reading some of these entries I think it is the gears. I have an early 2004 model Pro 6, probably plastic gear housing(!).
Is there a lawsuit or recall afoot? It seems when you profess heavy duty and Professional quality and then use plastic parts it is fraud, waste and abuse!

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  • shannonjaye Jun 30, 2009

    In addition could I get exact replacement instructions, repacking grease etc. I've never done anything like this before & I have read all the other problems/solutions related to this product on this website. Before posting problem I looked up my model at kitchenaid.com for parts list. I just don't have the process beyond opening it up.

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Actually, the core component of your KitchenAid is a motor which should provide enough torque to rotate any amount of load applied to your appliance. But the fact is that torque ( force ) produced by this motor is NOT getting delivered to your LOAD and hence it is SLIPPING at heavier loads.

But good news is that still you motor is working fine and all you need to adjust & repair the component between MOTOR & load. Its slipping due to high load and hence it is making such noises. So don't worry after alighnment, it will be ok.


With Regards,
Shyny Saxena

Posted on Jun 30, 2009

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Remove the silver band, remove the top cover. At the top front of the mixer locate the transmission housing. If it's plastic, inspect it carefully for cracks around the screws and the body of this housing. If you find cracks, you have found the cheap plastic part that kitchenaid still installs in new mixers, and the cause of your trouble. They know that it's substandard but don't care enough to place a recall notice on this part. It may not please you to know that their replacement part is METAL like the original part should have been. "For the way it's made"! Indeed!

If you intend to repair the mixer yourself, go to kitchenaid's website, enter your model # and locate the parts list for your mixer. Download the drawings, they will assist you with your project

Posted on Jun 28, 2009

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Posted on Jan 02, 2017

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1 Answer

Motor clicks every turn


The clicking is probably a small nick in one of the gears, even the smallest chip can cause alot of noise or make the mixer click. Is the beater shaft still turning when you have a load in the mixer (bowl is full)
Or is it just clicking?

If the beater stops turning it is going to be caused by stripped gears, however if it is just clicking this would indicate just a nick in the gear. Either way I would recommend opening the mixer and replacing the damaged gear/gears.

Your mixer is considered a 5 Quart Professional, which means it has the same parts as a KitchenAid 6 quart mixer. The first thing you will want to do is take the mixer apart and disassemble the gearing. You will want to clean off the gears with paper towels and wd-40. Carefully inspect each gear once clean and replace damaged gears.

In the professional mixers when a gear strips you need to replace the grease and housing gasket, this is because the gears are all metal and there may be metal shavings in the grease which could cause the gears to strip again.

The most common gear to go bad in the Professional series mixers is the Worm Follower Gear (9706529). Here is a link to that gear on our website: http://www.mendingshed.com/wormfollower.html

Also, here is a link to the service manual for the mixer, this will aid you in taking the mixer apart and putting it back together correctly. http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

We are one of KitchenAid's largest service centers within the US, and all parts we sell are genuine KitchenAid products. All parts are available at our website, www.mendingshed.com

Thank you,

Colleen
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800-339-9297

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Removing worm follower gear in a Kitchenaid Professional 600 mixer


You need to drive the pin out with a punch. The pin should not be crimped on both ends, but could have been damaged if the gears stripped out.


Page 6 of the service manual walks you through removing the worm follower gear and dropping the planetary. Here is a link to the service manual: http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

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Kitchenaid 525 stopped working while mixing cookie dough


Let it completely cool and then start again. It overheated because your speed was set too low for the heaviness of the dough. I have burned up three kitchenaid stand mixers so far making bread. go up one setting at least; if it is straining, go up another.

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I have a Kitchenaid 550 watt 6 qt. stand mixer model #KB26GIXER. I tried to use it this morning and couldn't get the beater blade to lock in place. Isn't there supposed to be a spring and washer...


There is only one pin on the beater shaft to hold the beater in place.
There is no spring or washer on the shaft.

To Attach Flat Beater,Wire Whip, or Spiral Dough Hook, simply
1. Slip flat beater on beater shaft.

2. Turn beater to right, hooking beater over the pin on shaft.

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1 Answer

I can't find the model number of my kitchenaid professional 525 watt 6 quart mixer. I've taken it apart and don't find any numbers that resemble a model number. Any suggestions?


According to the website the model number for a Stand Mixer should be on the bottom and back of the stand mixer.

If you are seeking a Manual for your mixer search here:

http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=KA_EN_CA

Your model number may be KP2672 plus an additional four characters. You can search on the partial model number you have but you will come up with 50 possibles.

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1 Answer

Kitchenaid 6 qt mixer repair


A small screwdriver or needle nose pliers will work to remove the cir-clips that hold on the shaft.

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1 Answer

I have a Sunshine Yellow Kitchenaid professional 6, 525 watts with three mixing attachments, and pouring shield, in mint condition, just had it in the repair shop to replace the plastic seal (not sure if...


Hi Lisa. Your mixer's plastic transmission housing failed when you were mixing bread dough or cookie dough. When this cheap plastic part fails, it can cause internal damage to the worm gear shaft, worm gear bearings and their seats as well as other internal damage. This kind of damage is not easily found, as the grease inside the transmission must be removed and parts cleaned to fully acertain damage. If the trans. housing was the only part replaced, I would view the repair as only partial.

If the mixer now runs well, without any internal noises during operation, consider yourself fortunate. You could advertise that you have upgraded the mixer (metal housing). A price between $200.00 to $250.00 would be in the ballpark.

If this solution has assisted you, please rate it. Good luck! ricardok45

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There is a retaining clip part number 9703680 illus no 25 on pg 5 of this part diagram http://www.goodmans.net/images/dmg/ka_diagrams/KP26M1X.pdf that part slip down the shaft on my mixer. I use a pair retain clip pliers to put back in place in the grove on the shaft and was back in business. if the clip is not on the shaft then you need to get a new one.

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You need to carefully tap out the pin that goes through the gear and the shaft to remove it, You can find the parts list by entering your model number HERE.

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