Question about Dymo LabelWriter 400 Thermal Printer
The printer will print one label then either push out a half a blank label or several blank labels. At that point the labewriter thinks it's out of paper. I also noticed that the labels tend to slide toward the middle while exiting. After each print I have to pull the labels back in and realign them. Then the process repeats.
This is a brand new labelwriter that I bought to replace the same brand writer that was having the same issue. So far I have reinstalled the software and replaced the USB cabel. Also noteworthy is that I used rubber rejuvenator on the rubber roller on the old one. That did not resolve the issue so I didn't try it on the new one.
Any help would be greatly appreciated.
"The printer will print one label then either push out a half a blank label or several blank labels. At that point the labewriter thinks it's out of paper. I also noticed that the labels tend to slide toward the middle while exiting. After each print I have to pull the labels back in and realign them. Then the process repeats."
This is because you haven't squeezed both sides of the spool to the edges of the label. Without the sides to hold the label in place it is free to slide about on the spool and therefore slides about where the print head and label sensor are. The sensor is on the left, so if it slides towards the middle the sensor can't see the label and reports "out of labels".
See the diagram here for a clear picture of how to correctly load the labels to avoid this problem:
How to load Dymo LabelWriter Labels
Posted on Mar 26, 2012
I'm having a continual feed problem that I think is a dud printer. Re labels though, you'll find the Dymo 400 series printers with serial no# underneath of 93490 and 93491 can use plain labels, but the 93494 needs the black stripes. The black box does nothing, but the black stripes are necessary. I print rolls of these myself with another industrial printer and supply them to may people who use them in their 93494s no probs at all.
Posted on May 20, 2008
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