T-mobile Wing - Touch screen stopped working (by 29 users)
Hi
I havea Tmobile Wing phone bought 3 months back. It was working fine all the time but suddenly the touch screen is not working since y'day.
Rebooting the phone haven't solved the problem.
Any help to resolve this would be appreciated...
Thanks in advance,
Shahzad
28 Other Users Have The Same Problem
Comment by amousa, posted on Aug 20, 2008
Hi
The phone is peace of crab did you get your issues resolved
Biggest problem no reception
ayman mousa
Comment by Guest, posted on Aug 19, 2008
touch screen stopped responding today Aug 19, 2008 and the warranty has expired. please help
Comment by stevcan, posted on Aug 19, 2008
My T-Mobile touch screen stopped responding Aug 16, 2008 and the warranty has expired, there needs to be a factory recall on this product since there's a lot of people having the same issue. Its not fair to the consumer after paying almost $500 dollars for this phone. Everyone makes mistakes and HTC needs to take the necessay step to fix their mistake. I know companies are trying to get out of factory recalls because it cost them lots of money, companies like HTC has to realize that a bad name will cost them lots more than they think. But ownership will but integrity behind there name and consumer will buy from them knowing that they stand behind there products. If HTC does not fix this touch screen problem I will never buy from them again and will recommend everyone I come in contact with to do the same. A class action suit will result from HTC
negligence to resolve this issue.
Comment by hughck, posted on Aug 18, 2008
My screen stopped working today, 1 year and 20 days after I bought it. T-mobil says too back call the company that made it and pay to have it fixed. This phone has many defects in it and I think all of us having problems with this phone should get together and file a class action law suite.
Comment by Guest, posted on Jul 31, 2008
YEPPP
Same problem here but i was wondering do you have to replace both LCD and Touch Screen or just the touch screen
Clarification Request
by Eddie56, posted on Feb 08, 2008
This did not work for me as there is no file named "welcome" on my wing. Also no direcotry named windows on the wing. Please help I am desperate
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ApprenticeRating: 0%, 0 votes
Reset (poke the little reset hole) and you can use your PDA phone again, albeit without a touchscreen.
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I just replaced my screen after I damaged it in a fall (and I wasn't even drunk). I found it actually very easy to replace and only cost me $55. I bought my phone on ebay so needles to say I didn't have a warrantyl Only thing wrong now is that I cannot hear anyone that calls unless I use a headphn. I am just glad to have my phone back and can stop using my son's old Nokia Best of luck.Mjr142
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Comment by baytowntejas, posted on Jul 18, 2008
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about 3 month ago, my wing just turned off. it wouldnt respond to a battery charge. it would not turn on. one day i just left it alone and used my alternate phone, i have have appt reminders set up and it started beeping out of nowhere. i have not turned off the phone since. unfortunetly, i had to go out of town and did not have a charger. it completely shut off again. it wont turn back on. not response to a battery charge. no response to trying to turn it on. anyone have any suggestions?
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about 3 month ago, my wing just turned off. it wouldnt respond to a battery charge. it would not turn on. one day i just left it alone and used my alternate phone, i have have appt reminders set up and it started beeping out of nowhere. i have not turned off the phone since. unfortunetly, i had to go out of town and did not have a charger. it completely shut off again. it wont turn back on. not response to a battery charge. no response to trying to turn it on. anyone have any suggestions?
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28 Other Users Have The Same Problem - Continued
Comment by max4420, posted on Jul 11, 2008
touch screen is not working
Comment by Guest, posted on Jun 17, 2008
I've finally learned that never get any products on the first run. Wait until the 2nd. or 3rd generations comes out for the problems to be worked out. Like Windows, or Vista. My T-Wing has been a love/hate relashionship too.
Comment by Guest, posted on Jun 06, 2008
my cuzin got the wing aroungd christmas and just y' day he gave it to me. had it just 2 days and the screen is broken for no reason. i never even dropped it. after i came in from basketball practice i took the phone out of my bag, turned it on and found the screen scrambled for no reason
Comment by Guest, posted on Jun 05, 2008
I have the same problem. I cannot get my touch screen to work. My phone is only five months old. Please help!
Comment by Guest, posted on May 24, 2008
I also have the same problem screen is not working on my T mobile Wing. I wanted to know how much it would cost to send out to be fixed by T mobile. I dont have insurance and i got the phone on e bay.
Comment by Guest, posted on May 23, 2008
same thing happened to me ...the touch screen has a crack but not the top of the phone.
Comment by janjohansen, posted on May 23, 2008
I got my Wing in November and the first time the touch screen stopped working was about a month ago. Fortunately I have the maintenance plan so they tried to troubleshoot it and then sent a replacement out right away.
The replacement worked for about 3 weeks, then the same thing happened again. This time they put me in touch with PDA Tech Support (as opposed to regular Tech Support) who told me "this is not a common problem." They sent me another replacement, but both times were unable to tell me if I was getting a new phone or a refurbished one.
I configured the second replacement 4 days ago and the touch screen on that one stopped working this morning!
The people at T-Mobile are all very nice and helpful, but they clearly are not acknowledging that this is a serious problem. I own a business and use this as my primary phone, so it's a big deal for me to have to reconfigure it, etc.
They have offered me a Blackberry Pearl as a replacement, but it doesn't have all the features I need. My next step will be to insist on a different model as a replacement - maybe the Curve, although that's not what I wanted.
Comment by dr nick 0328, posted on May 21, 2008
I recently had the same problem of the touch screen not responding. I purchased the phone on ebay and was told by tmobile that my warranty was voided. The t mobile rep was sincere in trying to help but after performing the hard reset the phone was basically locked in the welcome/setup stage. I followed the advice of another member's posting an took the edge of an envelope, slid it underneath the gap between the screen and the cover and removed a fair amount of dust. I noticed that during the cleaning the phone would respond to touch and am truly grateful to the member who posted this tip.
Comment by KIng LeO, posted on May 11, 2008
i am basically having the same problem
Comment by desd, posted on Apr 19, 2008
T-mobile Wing - Touch screen stopped working
Comment by JuscallmeKay, posted on Apr 13, 2008
My Tmobile wing touch screen just wouldn't respond. I have since then done a hard reset and now I can't get off the screen which states "TAP this screen to start you mobile device" Is my phone useless now? It's less than 2 months old. I can't believe all this money and the phone flopped. Please offer me any solutions or help you may have for me. Thanks
Comment by Guest, posted on Apr 12, 2008
my screen just doesnt work...
Comment by mairssa, posted on Apr 03, 2008
i have a t-mobile wing and the touch screen stopped working,now its stuck at an align screen and i cant get past it
i tried downlading activesync 4.5 but it wont let me ,waht should i do ??
Comment by Guest, posted on Apr 01, 2008
cant use touch touch option at all
Comment by Guest, posted on Mar 17, 2008
phone wont turn on. phone is fully charged so this is not the problem.
Comment by Guest, posted on Mar 15, 2008
was in the middle of taking messages and my phone screen stopped working. I am here also!
Comment by Guest, posted on Mar 13, 2008
touch screen for a wing is not working
Comment by Guest, posted on Feb 07, 2008
had to eventually send back under warranty it seems this is a common problem!!!
Comment by BLAZE20783, posted on Feb 05, 2008
SAME PROBLEMS HAS THE OTHERS<, I HAVE PURCHASED MY T-MOBILE WING ABOUT 1 MONTH AGO AND THE SCREEN STOPPED WORKING. NOW I AM ONLINE LIKE THE OTHERS TRYING TO FIND A SOLUTION, BUT THE ONLY SOLUTION IS TO REPLACE IT .... AND I AM NOT UP FOR THAT RIGHT NOW .
Comment by Jenncru, posted on Jan 07, 2008
I've had my wing for about 4 mnths now. It was always freezing up on me but now its gone to a whole other level. It shuts off on it's own and wont turn back on for hrs. Then if i do get it to turn on it will say t-mobile then sut off again. What's wrong with it.
Comment by leyley, posted on Dec 10, 2007
my camera and touch screen stopped working and ive only had this phone about four mths... n e one know what to do?
Comment by kashyapbs, posted on Dec 08, 2007
my phone is chinese make. ZTC LV-2008. Touch screen is not working. rarely it works, but only for 20 secs or so. Please help me to solve this!!!!
Comment by miajan1, posted on Dec 03, 2007
um i was wondering if solution #1 worked???
i mean if u tried it
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