Question about Sony Playstation 3 (PS3) Console

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Ps3 will load disc, but game or movie will not play

My ps3 will load and eject discs, but no disc icon appears, nor will it play any game, movie. No option even appears to start the game.

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Send it into sony its fried i have the same problem but no money for repairs since i dont have the recept... i woulda been better off with microsoft...

Posted on Jul 13, 2009

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I was playing fallout 3 when it froze-i ejected disc and now my ps3 doesnt load any discs i try-the disc icon doesnt apear at all!


Mate this exact thing happened to my mate playing the same game.

He called Sony and they took it away and fixed it...

Get on to them.

Nov 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 WILL play games but NOT Blu-ray or regular DVDs


hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?

Nov 03, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Cant play any discs


hi..
You need to replace the lens, but try to clean it first.You can find out how to clean the lens on you tube...

thank u

Aug 18, 2009 | Sony Video Game Consoles & Games

1 Answer

My ps3 wont play blu ray movies or games but cds and dvds work fine


The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers.
If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly.
Formatting and or resetting the hard drive won't do a thing if your diode is fried.
I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game.

Check What Resolution You Have Saved On the PS3 Maybe When It goes Blu-Ray Its To High Res For The Standard TV..
if you felt i have spent my time to help you... a very helpful rating is appreciated for answering ur query...
regards iversh

Aug 18, 2009 | Sony Video Game Consoles & Games

1 Answer

Ps3 wont play games, movies or cds


The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers.
If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly.
Formatting and or resetting the hard drive won't do a thing if your diode is fried.
I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.

Aug 18, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

PS3 will not read games or movies.


replace the drive or optical unit you will be glad you did. Another tip never play blue ray movies unless you want to keep replacing the drive as it puts wear on the laser and servo motor get a blue ray for you movies leave this to the gamming only my advice! please give me a good review you will be glad you did!

Aug 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 disc drive not working.


You've done everything I would have done honestly. Take a can of air and blow it into the drive to make sure dirt or dust isn't on the laser which could affect if it sees discs or not.

The better thing to try if you are good at opening up your ps3 and then removing your drive and opening that is to take a damp q-tip with a bit of glass cleaner and clean your laser in the drive gently. Then put the drive back together and hook the cables back up to the ps3. You can leave the cover to the ps3 off for this step. Turn on the ps3 and try different blu-ray, dvd's, music cd's, game discs, etc. If it still doesn't read any of them then either the laser or the drive i bad. If it reads some discs and not others then its a weak laser and the laser would need to be replaced.

If you have to replace the laser or the drive, you can do a search on Ebay and usually find them fairly cheap.

Hope this helps and let me know if I can be of further assistance.

Jun 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not reconizing any disc's games/music/movies


It's your blu-ray drive. You've got the number one problem facing PS3 owners.

It's a Sony defect.

Check out my guide here:

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

:)

Thanks!

RescueTechLA


Mar 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Games,movies wont play


i tried to insert to game cd but the response was negative the game icon never appears on the screen so post me a solution for this in my mail

Nov 08, 2008 | Sony Playstation 3 (PS3) Console

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