Question about SanDisk Sansa e250 MP3 Player
I have a SanDisk MP3 player and I turned it on to listen to my music and it froze up i can't turn it off and if i plug it in to charge it, it won't work. I've tried a lot of thing but its just not working for me.How do I fix this?
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 25, 2008
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Posted on Jan 02, 2017
To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.
Posted on Nov 28, 2006
i really dnt kno this happened to me too im tryin to fix it the best thing u can do is call em up on sandisk.com IF u havnt already tried to mess wit it already if u do find out how to fiix it, PLEASE email me at firstname.lastname@example.org
Posted on Mar 21, 2007
SOURCE: MP3 Player is frozen
It sounds like you have a corrupted file. The solution would be to either locate the file that your MP3 Player is freezing on and delete it or format your mp3 players drive.
Posted on Dec 22, 2008
you can try this, on the back of the unit theres 4 very small phillips head screws, if you take them out you can remove the battery and then put it back in and see what happens, if the conditions still the same you can purchase a new one on Amazon for short money, it comes in a kit with new screws and a little screwdriver.
Posted on Mar 21, 2009
well to turn it off just hold down the power button for anywhere from8 to 15 seconds or whenever it turns off. then turn it to hold, and press the record button as you turn it on again to bring it to recovery mode. you will need to instal a firmware. make sure it's for the sansa e 200 series. see if that works. It works for a lot of people...but sadly not me. If only someone could help me.
Posted on May 21, 2009
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