Question about GE Profile Spectra JGBP90 Gas Kitchen Range

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Exploding glass door

My oven door exploded the other day. It shot tiny pieces of razor sharp glass all the way across my kitchen. In addition to being scared witless, having some cuts on my hands and losing a nice pair of jeans now embedded with glass, I have to deal with replacing the door. GE sent me a replacement, free of charge, but won't pay for installation. I actually think this is a real safety hazard and need to report it to the proper authorities (ideas?). So, my question is, what do I need to do to replace this on my own? The model number is JGBP85WEB1WW

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Re: Exploding glass door should call the Consumer Product Safety Commission.

Second, go here:

Get your manual above and get the section on removing the door. Lay the door on a padded surface so that the outside is facing down. Then, find the appropriate screws and carefully remove them. You may want to take a few digital pictures. It should all come apart and then reassemble. Avoid touching insulation or breathing any dust from it. Caution when cleaning oven glass: use only blue cleaner and mild abrasive pads to remove burned on stuff. Never install any glass that is chipped or scratched.

Posted on Dec 13, 2007

Re: Exploding glass door

If you are in Canada there is a government run organisation called TSSA regulates gas fired appliances. They would be interested in hearing about your story.

Posted on Mar 21, 2008

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Oven Door Exploded

This fault has occurred on a number of these ovens and I've seen it happen occasionally on other makes and models.

The explosion is spectacular, but is actually due to a safety feature as all modern ovens which use glass doors must use toughened glass. This is heat-treated glass which is resistant to most knocks, but when it does break it shatters into lots of small granules instead of sharp edged shards.

In use, heat makes everything on the oven expand a little and afterwards everything cools down and returns to normal size. The problem is that the glass and metals do not expand or contract at the same rate and so there's always the chance that the differential expansion between the glass door and the metal hinges can put enough stress on the door to make it shatter. The engineers who designed your oven knew this and will have tried to ensure that the hinge design could cope, but it may be that they didn't do well enough.

The other possibility is that the door has a manufacturing fault: when toughened glass is manufactured the glass gets a lot of stress built into it (that's why it seems to explode when it breaks). After the glass has cooled down in the factory every one is supposed to undergo a couple of simple automated tests which will either cause the glass to immediately shatter or will cause it to be returned to the ovens to have the excess stresses removed. Sometimes these tests are not fully effective at identifying the "bad apples".

I'd strongly advise you to contact the manufacturer of your oven as the door should not fail in normal use even beyond the warranty period. What you have suggests a design or manufacturing fault and you may be offered a free repair without admission of liability.

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the old exploding door ploy...
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