My oven door exploded the other day. It shot tiny pieces of razor sharp glass all the way across my kitchen. In addition to being scared witless, having some cuts on my hands and losing a nice pair of jeans now embedded with glass, I have to deal with replacing the door. GE sent me a replacement, free of charge, but won't pay for installation. I actually think this is a real safety hazard and need to report it to the proper authorities (ideas?). So, my question is, what do I need to do to replace this on my own? The model number is JGBP85WEB1WW
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Exploding glass door
Lyrica...you should call the Consumer Product Safety Commission.
Second, go here: http://www.geappliances.com/service_and_support/literature/
Get your manual above and get the section on removing the door. Lay the door on a padded surface so that the outside is facing down. Then, find the appropriate screws and carefully remove them. You may want to take a few digital pictures. It should all come apart and then reassemble. Avoid touching insulation or breathing any dust from it. Caution when cleaning oven glass: use only blue cleaner and mild abrasive pads to remove burned on stuff. Never install any glass that is chipped or scratched.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
SEARS advised me 24AUG10 the screw per their Parts print is supposed to be 2 1/4 inches long. The reason our handles fall off is because the oven MFG installed many screws that were too short. Mine were 1 3/4 inches long. Keep in mind that this oven door is a sandwich, with the oven door glass trapped in there. There are compression spring brackets that when you screw the handle on, place pressure on the glass. If the screws are too short, you have to exert a lot of pressure just to get the treads to engage. When you tighten screws that are too short, excessive pressure is placed on the glass by those spring brackets. Many times the brackets actually bend. This is all due to the short screws that the mfg installed. To date, SEARS admits no accountablilty. I have sent them pictures of my 1 3/4 long screws the mfg installed! I explained to them in detail why the handles fall off and why the glass explodes. If they do not repsonde responsibly, then they are blatantly and purposely ignoring the issue. A Class action law suit may wake them up and also may be why the are dancing around this issue. Bad for us, but cheaper on them to wait to see if a suit is filed because this would be a huge recall.
This fault has occurred on a number of these ovens and I've seen it happen occasionally on other makes and models.
The explosion is spectacular, but is actually due to a safety feature as all modern ovens which use glass doors must use toughened glass. This is heat-treated glass which is resistant to most knocks, but when it does break it shatters into lots of small granules instead of sharp edged shards.
In use, heat makes everything on the oven expand a little and afterwards everything cools down and returns to normal size. The problem is that the glass and metals do not expand or contract at the same rate and so there's always the chance that the differential expansion between the glass door and the metal hinges can put enough stress on the door to make it shatter. The engineers who designed your oven knew this and will have tried to ensure that the hinge design could cope, but it may be that they didn't do well enough.
The other possibility is that the door has a manufacturing fault: when toughened glass is manufactured the glass gets a lot of stress built into it (that's why it seems to explode when it breaks). After the glass has cooled down in the factory every one is supposed to undergo a couple of simple automated tests which will either cause the glass to immediately shatter or will cause it to be returned to the ovens to have the excess stresses removed. Sometimes these tests are not fully effective at identifying the "bad apples".
I'd strongly advise you to contact the manufacturer of your oven as the door should not fail in normal use even beyond the warranty period. What you have suggests a design or manufacturing fault and you may be offered a free repair without admission of liability.
Lot of problems with the Belling brand, and in US with Electrolux. Loffra can be an issue (rare) as the door glass is removeable for cleaning. If it is scratched in that process or put through a dishwasher or not seated properly when re-installing the glass can indeed shatter as it expands and contracts during heating and cooling. Loffra is a very respected brand and is used in cooking schools throughout Europe. With proper care and carefully following cleaning directions you shouldn't have any problems.
the old exploding door ploy... 01:00 hrs while sipping on a very fine IPA watch a bit of tellie the sound of glass shattering startles me from the kitchen. preparing to find the daughter's cat, still in the house after evaded bed time radar, on the counter. instead the front glass on the our GE Profile gas range, model JGB908SEK1SS, is slowly spider webbing into pieces. i grabbed the video camera and captured the event. GE sent out a repair guy to quote me a whopping $304.27 to replace their faulty part. foot note here...the range is four yrs old and hadn't been used in more than 24 hrs prior to the glass on the door shattering. i don't believe the glass had a "fracture to it in the production cycle at the factory". being a DIY guy the service tech ordered the replacement part for me. i just received the replacement glass from GE and it's white which would be OK if we hadn't ordered it in stainless steal. did i mention it's taken 2 months to get the replacement glass. i've attached a photo of the cleaned door awaiting installation. i really wish it had been the cat...
It is simple enough not to need a manual.
1- open the door, then pull outwards. The door mounts slide right out.
2- lay flat on a towel on the floor. Remove screws on the inside of the door.
3- remove each piece and layer of the door and glass panels. Set them aside in order so you know how it goes back together
4- replace broken inner glass panel
5- put each piece back together, install screws
6- slide door (mounts) back into their homes on the front of the range
It is surprisingly simple. All you need is a #2 Phillips screwdriver and a bit of patience.
Tip: make sure to clean each glass panel while you have the door apart. Use a razor blade for those stubborn burnt on stains.
The marks may be on the inside part of the glass. If so then the door will need to be taken apart for cleaning. You can use a razor blade scraper and glass cleaner to soften the buildup. Self cleaning won't remove if it is on the inside.