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My Zanussi ZX56/4 Si has started leaking water from the bottom of the freezer onto my kitchen floor. Door seal is intact and food still frozen.Any ideas?

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  • christinecat Jun 28, 2009

    Have checked and no visible signs of any ice.Door seal seems fine as well

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  • 52 Answers

Check underneath make sure the cabinet has no ice build up on the outside.

Posted on Jun 27, 2009

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Freezer has moisture dropping from bottom of door. Just started Saturday 8/9/14. What could be the problem? Also, where do you fine the model number?


You might have a torn seal around the door. CHeck that carefully and clean it with a damp sponge.
The model number is on a tag somewhere inside the fridge, usually easily readable so check by the filter or the light.

You might also have frozen coils, and might need to defrost it (turn it off for a day with the doors open) so get some freezer boxes and some dry ice to store your food and keep a towel on the floor in front of the freezer to absorb the melted ice.

Aug 10, 2014 | Kenmore Freezers

1 Answer

Ice keeps forming on the bottom of the freezer - like a leak on the back side flows into the bottom toward the door.


When a refrigerator leaks water like yours, it is common for the problem to be nothing more than a clogged defrost drain. When the unit defrosts itself, the frost melt water drips into a pan underneath the evaporator in the freezer, and goes through a tube from there to the bottom outside of the unit. Since the water cant go down this drain, it backs up on the freezer floor, then eventually the kitchen floor.

Oct 06, 2010 | Amana 15.0 cu. ft. / 425 liter Upright...

1 Answer

I have 16.7 upright Frigidaire Ultrafreeze freezer, Model AFFU1766DW3 & SERIAL #WB51720061, manufactured 04/05 that I purchased new 11/05. Water was on the floor next the the freezer but the light on...


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Oct 24, 2009 | Frigidaire Freezer 16.7 Upright Freezer,...

1 Answer

Ice collecting under bottom of Freezer drawer/ seal round door intact/ food staying frozen/ Ice is cleared periodically but then builds up again


Your defrost drain hole is clogged. Look for the drain hole in the bottom rear of the freezer section. Turn off the fridge. Heat the drain hole with a hair dryer and clear the ice. Pour a quarter cup of bleach into the hole.

Jul 04, 2009 | Hotpoint Freezers

1 Answer

Door doesn't close properly, leaks water


If the door seals are still pliable and intact there are two possible causes.

1/ The upper door hinge on the top of freezer unit has two adjusting screws under a plastic cover/cap which allows the upper hinge to be set forward or back altering/adjusting the spacing of the door seal to the freezer body. Moving the hinge outward at the top will cause the door to seal tighter at the bottom and lessen escaping cold air and condensation to form (water droplets). Adjust carefully so as not to create a weak seal (air gap) along other sealing edges of the door frame.

2/ Many United Refrigeration Commercial Freezers are manual defrosting. Moisture from inside the freezer can condense between the inner molded door panel (door shelves) and the exterior metal door. Usually ice buildup will occur in this space, but when defrosting or during high ambient temps the ice will melt and drip out along the bottom door edge/seal. Screws alomg the door frame (hidden by the door seal) hold the seal in place and also the inner molded door panel. The inner panel can be removed to replace the seal or to remove the ice buildup.

Jun 04, 2009 | Freezers

1 Answer

Oil and water on floor near upright freezer


Possible you have a sealed system problem, although you state it is working now. Maybe an overflow from drain pan is why there is water again.

Apr 26, 2009 | Kenmore Freezers

1 Answer

Leaking frost-free Zanussi fridge-freezer


Has this thing a separate frezer and cooler compartment.
Have tried to completely defrost and clean that thing.
At times like in airco's the pinch valve for the cooling process to effect (expansion) is stuck frozen, or very seldom broke.

Apr 14, 2009 | Freezers

1 Answer

Frozen water on the bottom of my Amana freezer


Your drain line is clogged. Take a small diameter pice of wire and snake out the drain line from inside the freezer.
You may have to access the back rear near the compressor and separate the drain line there and clean it further.

Apr 07, 2009 | Amana Freezers

1 Answer

Bottom freezer door dripping water on kitchen floor


you can take a ook into the freezer sect its possible that the line has frozen, nad no longer is defrost water going into the drain but rather falling on to the floor of freezer and evnetually out the door

Jan 11, 2009 | Freezers

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