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Anonymous Posted on Jun 28, 2014
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Why won't embroidery machine arm won't move freely

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deborahcha

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  • Husqvarna Expert 371 Answers
  • Posted on Oct 31, 2014
deborahcha
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Joined: Apr 02, 2009
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The arm belts may be in a bind. You will need to have it serviced by a Viking Service Tech. You can find a dealer near you by using the link 'Locate a Dealer' at the Husqvarna Viking Website - http://www.husqvarnaviking.com/us

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5 Related Answers

Anonymous

  • 323 Answers
  • Posted on May 19, 2008

SOURCE: embroidery arm

Turn off the machine, remove the carriage, check that nothing is hitting against the arm and try again.

Sewman7

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Anonymous

  • 1 Answer
  • Posted on Dec 10, 2008

SOURCE: JAMMED FREE ARM ON EMBROIDERY UNIT

I called my Tech (dealer) in Oshawa Ontario and he had the solution and it was simple. Just apply a little presure to the arm while pushing the return to storage possition button and it worked. I have since thought to myself that I had shut off the machine while the arm was still in the working possition and therefore (I think) couldn't recalibrate when I turned it on in the morning so from now on I will shut the machine down with the arm in the store it possition and see if it happens again. This might not have been the problem and then it may just be the cure. Thanks for answering my e-mail so promptly but I now have an e-mail for the tech in Oshawa.
Lynne

Anonymous

  • 152 Answers
  • Posted on Oct 15, 2009

SOURCE: the embroidery arm is not working properly

You definitely need to take that in for service. The machine has a feature that lets it know which hoop is on the machine so is can't sew outside the hoop area, so if it does, you'll need a technician to make it right.

mystery_soul

  • 48 Answers
  • Posted on Feb 19, 2010

SOURCE: My singer ses2000 does not present a dialog box

Check is the embroidery unit is leveled with the machine. If is not put something under the machine or the unit to make them both leveled. NOt being leveled causes the machine to not recognize the embroidery arm.
Also make sure your sewing pedal is unplugged.

Debbi's Sewing Machine Repair

  • 7365 Answers
  • Posted on May 17, 2012

SOURCE: my viking #1+ embroidery unit when i turn it on the arm won't move to line up to embroidery

it would be a good idea to have the machine checked

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Related Questions:

0helpful
1answer

I have a husquavViking designer diamond and the embroidery arm will not engage. The sewing machine works, though. The embroidery arm worked previously. What could be wrong?
I can think of a few possible issues with the embroidery arm. First check for any bent or damaged contacts on both sides (sewing machine and embroidery arm). If there are bent pins, they need to be straightened (gently). Next, the electrical connections could have oxidation/dirt that is making blocks the proper seating of the pins. Try using an electronic contact cleaner. Spray the contacts with the sewing machine unplugged. Then seat and remove the embroidery arm several times to clean both sides of the connection. Wait until the spray dries to turn on the sewing machine to test the embroidery unit connection. Check if the embroidery arm moves freely once attached.

In one case, I know of someone who has two Husqvarna embroidery sewing machines. They mixed up which embroidery unit went with which machine. They were not interchangeable and didn't seat properly. Correctly connecting the correct arm to the appropriate machine solved the problem.

I hope this helps.

Cindy Wells
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Mar 15, 2019 • Sewing Machines
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The embroidery hoop is not moving to the right to needle position
Hello,
I will need more information on what kind of machine you are using, make and model will help tons. First instinct is your embroidery arm needs to be calibrated to it's center or "home position". Some machines allow this to happen every time you are finished using the embroidery arm, it's the "storage position".

Cheers,
Embroidery Services
San Diego, CA
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Sep 20, 2017 • Sewing Machines
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Embroidery arm does not work
Sounds like the embroidery arm belt stop is out of adjustment. Unless you're pretty handy, take the machine and arm to a professional. If you're going to tackle it yourself, get a service manual for the machine.
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Mar 21, 2014 • Husqvarna Designer I
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Janome MC10000 embroidery arm
Take it for a service, sounds overdue
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Mar 10, 2014 • Janome Sewing Machines
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Check to notice if when the embroidery arm is installed and you turn the power on does the embroidery unit move as it calibrates the stepper motors. If not I would first check the plug where the machine and embroidery unit attach. If this looks ok and is not out of place it could be a cable, or the main circuit board. Both of those are for your dealer to repair.
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Feb 08, 2014 • Husqvarna Sewing Machines
0helpful
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My viking #1+ embroidery unit when i turn it on the arm won't move to line up to embroidery
it would be a good idea to have the machine checked
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May 15, 2012 • Husqvarna Sewing Machines
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Machine won't recognize embroidery unit
Isnt their something in the way of the chips that connect the embroidary arm to the machine
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You need to make sure that the embroidery arm is able to move freely be sure that it has no obstructions like a wall behind your sewing table or fabric that may be stacked nearby. If all is clear you probably have thread wrapped somewhere inside the embroidery unit it only take a little bit to jam up the works. You can try to take off the cover by flipping the unit over and removing the screws to the embroidery arm. I would take it to the shop where you bought it they should be able to help you for free if it is new. If you have the original packaging you can send the machine to Steve's at www.stevessewandvac.com just send them an email they can help.
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Jul 27, 2008 • Baby Lock Ellure
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JANOME MEMORYCRAFT 8000 STEPPING MOTOR ERROR
if you ever have this problem, it is because you have had something in the way of the embroidery arm at the back of the machine, so it has not been able to move freely; you'll get a terrible noise as the machine is unable to do what it wants, slips gears or something and then can't bring the arm to its home position. But fear not, i have found if you turn the machine off and gently push the arm back home to touch the machine as it is the start position, when you turn it on, it will work fine and no harm done. just make sure the arm can move freely before you start embroidery!
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Jul 11, 2008 • Janome Memory Craft 9000 Computerized...
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Turn off the machine, remove the carriage, check that nothing is hitting against the arm and try again.

Sewman7
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I have a husquavViking designer diamond and the embroidery arm will not engage. The sewing machine works, though. The embroidery arm worked previously. What could be wrong?

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