Question about XFX GeForce FX 5200, Graphic Card

2 Answers

For 9 months now, my 4+ yr old Dell 4600 has been freezing-up or the screen goes blank or tiling occurs on the monitor without warning. To get back in I have to power down, reset the motherboard (pull out cables and hold power button in for 20 or so seconds, then replug cables back in) and/or lightly toggle the monitor cable in the back of the PC tower while depressing the cpu power button. When I do get back in, sometimes I'm informed that there's been a thermal event. I've replaced the modem and mouse but suspect this may have something to do with the monitor (Dell E172FPB) which was replaced almost 2 years ago by Dell. I have XP professional and don't want to purchase a PC now with Vista knowing the Windows 7 will be coming out at the end of the year. I continue to limp along continually saving work as I go along for fear of a freeze or cut-out. I also take frequent back-ups of my data. Is this a common problem? Should I replace the monitor again? I also had the Geek Squad over 8 months ago when this problem first occurred but they were unable to find the problem because my original Dell boot CD and their boot CD couldn't get control of my computer! They couldn't run diagnostics on my peripheral devices.

Posted by on

  • 1 more comment 
  • mfstafford Jun 27, 2009

    Hello Ryan,

    Thanks for your response. My PC does not have (the optional) video card; the video connector (back of PC tower) does not have the protective cap over it. I would therefore guess that the video is integrated.

    Is it possible that the monitor/video cable could also be the issue? Sometime I can go for hours without the problem occurring. It's a nuisance though. I might contact Dell to see if they'll send me another monitor on the cheap if I'm thinking of purchasing another at the end of the year.


  • mfstafford Jun 29, 2009

    Thanks for responding Ekse......when I had the Geek Squad techie over, he thoroughly cleaned the machine from dust and, considering the case was closed for 4 years, it was relatively dust-free (the tower is kept in a cubby-hole in a computer amoire). The fan is working as I can place my hand at the back of the case and feel air being blown. My PC does not have (the optional) video card; the video connector (back of PC tower) does not have the protective cap over it. I would therefore guess that the video is integrated? The Geek Squad folks did recommend that I take my PC to their lab in Waltham for their "head techie" to work on it. However, I've already invested $275.00 (2 hrs. work for the failed house call) and I'm unwilling to sink more than 2 hours more ($200.00+) for lab work that may still not come up with an answer. If it is a heatsink and/or cpu, mainboard or video card (?!) overheating, in your expert opinion, do you think they could determine this within 2 hours at their lab?

    Thanks for your valued input Ekse, Mike.

  • mfstafford Jun 30, 2009

    Wow! Thanks to all for the great info and suggestions. I only wished I had found this website before calling the Geek Squad. That's what I get for being a newbee!



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Hi, Thermal even is overheating - clean the machine from dust - possibly take it to a local repair shop to be fixed, possibly a heatsink might need to be replaced, wont cost much. check that all fans are spinning. Most likely covered in dust if the case has been closed for over 4 years.

The issue is not the computer monitor, don't replace it since its not the problem.

Either the cpu, mainboard or video card is overheating - thermal event. not a big problem. won't cost much to fix

Posted on Jun 28, 2009

  • 4 more comments 
  • Ekse Jun 29, 2009

    475usd you could buy a new pc with that price. or alteast you could replace the mainboard to fix the problem, the mainboard doesn't even cost 100usd.

    The problem is either the mainboard or the powersupply on the computer. for 275 you could have replaced both and fixed the problem yourself.

    The problem may be the powersupply

    The price is around 30usd for a ATX 300W powersupply for your machine

    If the problem is not solved then its most likely the motherboard

    This motherboard will take all the other components from your computer except the memory - ddr 2 memory is very cheap

    Heres the new memory the motherboard needs

    So total price of repair - Powersupply 30usd - mainboard 60usd, memory 20usd. 110usd. !!!

    If you do it your self theres no other fee replace the mainboard and the powersupply. Put the mainboard on its place and connect the cables, take the cpu out from the old motherboard and place it on the new motherboard also take the cpu fan into the new board.

    You may need windows installation disc if the computer doesn't start up windows, its a major hardware change and cause problems with windows, a reinstall without removing your files will get the machine to work.

    At this point your pc is like new and should work perfectly for the next 4 years atleast probably more.

    I can't beleave you paid 275 for a geeksquad guy to come over and **** the dust out from your machine. Can you get a refund of the 275? use it to repair your pc, wow I would never pay that much.

    If you need help in setting it up or you don't think that you can do the replacing take it to a local professional not geek squad. they will probably charge you 50usd or something to that direction for putting the computer together or maybe 100 if you want them to install windows also.

    I can guide you over all that if you need help in doing it yourself.

    well heres a service manual for your machine

    Any questions let me know.

  • Ekse Jun 29, 2009

    service manual - installing / removing a system board (mainboard)

    Replacing the cpu / removing the cpu / reinstalling the cpu.

    its all in the service manual.

  • Ekse Jun 29, 2009

    Note that if your dell 4600 has a special, not a standard normal heatsink on the cpu, you may need to also replace the heatsink and its fan for the cpu.

    heres a new cooler

  • Ekse Jun 29, 2009

    The 275 would have covered everything - new cpu - new fan for cpu. new motherboard - new memory - new powersupply - probably would go close to 200usd.

    so charging 275 for cleaning your pc is just wonderfull.

    your pc would be as good as new for that price and probably give you good performance for the next 4 years. I would never personally contact geek squad.

  • Ekse Jun 29, 2009

    I fix laptops and desktops pc's in my home, I take around 40 euro (50usd) + parts if needed so my opinion of geek squad is = worthless.

  • Ekse Jun 30, 2009

    Hi again, just a note on these dell machines, the motherboard might not fit into the dell case, might be best to get a replacement motherboard from dell directly that way it will definitely fit into the computer and you don't need to buy the new memory.


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 60 Answers


The best way to do is to try another LCD monitor. I'm not saying that you buy a new one, just try another one or maybe from your friend for troubleshooting purposes only.

Are you using a seperate VGA card or PCI-e video card? or the computer is using the built-in vcard?


Posted on Jun 27, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Dell E1505 Intermittent display loss

When you click on Power Options, the power options screen will open. Here you can select a power plan, change plan settings.

When you click the Change plan settings option below any of the listed power plans, the Edit Plans Setting screen will open allowing you to change when the computer should turn off the display and when to put the computer to sleep, as well as the brightness setting of the display.

Turn off the display = Never

Put the computer to sleep = Never

Jan 07, 2010 | Dell Inspiron 6400 Notebook

3 Answers

Problem with Dell 2100FP LCD monitor

Unplug monitor form AC outlet, wait for few minutes and plug again.
Check cable attache to PC.
Hope this trick will work.

Sep 30, 2008 | Dell UltraSharp 2001FP 20.1" LCD Monitor

1 Answer

My dell (monitor) it turns on few secons but the image goes off,

First you'll have to power off the system.
Please power on the system and as soon as you see the Dell logo please tap the F2 button 3 - 4 times.
The computer will go to the system setup. Check if the screen goes blank here.
If the screen stays on then try this.
1. Please power off the system.
2. Please power on the system and as soon as you see the Dell logo please tap the F8 button 3 - 4 times. You'll reach the Windows Advanced Boot Options Menu on the screen.
3.Select Safe mode with Networking.
4. Select Administrator at the log in screen.
5. Warning dialog box with the message Windows is running in safe mode. appears. Click the Yes button.
6. The desktop appears with the words Safe Mode appearing in all four corners.
7. Uninstall the video drivers and restart the computer.
8. Resintall the video drivers.

Rate if useful.

Aug 19, 2009 | Dell 1703FPs 17" TFT LCD Flat Panel...

1 Answer

Blank screen and screen freezes

its under warranty give it back to company

Jul 01, 2009 | Nokia 6300 Cellular Phone

1 Answer

Dell Inspiron 9400 display goes blank after a few minutes

If the issue occurs in the safe mode, then I'm suspecting a failure of the LCD backlight. (It warms up and quits) Also see if video stays on using an external monitor. If it does, then the LCD is most likely failing.

If video goes out on an external monitor as well, then the Video card is failing due to overheating. Make sure all vents are free of dust (Clean with canned compressed air) and the all fans are functional (Run the fan test in diagnostics) If fans check up, then video card is failure point. If fans fail diags, replace affected fan 1st

May 21, 2009 | Dell Inspiron 9400 Notebook

1 Answer

Dell Desktop, wont power up..monitor goes blank

Remove the cable. Keep pressing F8 while you power on the system and choose safe mode, press enter. Screen will roll up a few pages and stops for a while. wait a few minutes. windows will start in safe mode Scan for viruses. Restart. It is a virus problem

Dec 16, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

Monitor displays breifly then goes to blank screen

The power -inverter board probably needs an overhaul.
I redo many of these.
If the screen was pinkish or flickering before it finally got to this point, it is possible that a bulb has gone bad.

Sep 07, 2008 | Proview PL926WBi 19" LCD Monitor

1 Answer

Dell Dimension 4600C

Check your bios settings to make sure your video settings are correct for whatever card you're using. It sounds like you have a conflict between an onboard video card, and an aftermarket card.

Feb 28, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

Dell Dimension 4600

when the screen goes away try to wigle the cable from the computer to the monitor see if it could be that

Dec 27, 2007 | Dell Dimension 4600 PC Desktop

2 Answers


Did you recently change or install a program that would affect the resolution and card output? Try booting into safe mode by holding the "shift" key during boot. From there right-click on the desktop and hit 'properties'-> 'display properties' -> 'settings' , check your resolution and drop it to 800x600 and then reboot. If everything goes back in normally make sure you have the right windows drivers for your video card. You can also check the driver version and settings while you're in safe mode. Sometimes the windows update drivers can act screwy and I would recommend getting them directly from your card manufacturer.

Aug 19, 2007 | Dell Dimension 4600 PC Desktop

Not finding what you are looking for?
XFX GeForce FX 5200, Graphic Card Logo

Related Topics:

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top XFX Computers & Internet Experts


Level 3 Expert

781 Answers

Alun Cox

Level 3 Expert

2678 Answers

Sulkhan Abesadze
Sulkhan Abesadze

Level 2 Expert

143 Answers

Are you a XFX Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides