It won't charge
i had the same problem and noone was able to help me "shame"
so what i did is.. open the base "where you place the machine for cordless charging" then get the adapter at the end of the cord there is the connecting part "input" the one u stick it in the machine's *** for corduse cut that part "input" from the adapter and you connect it str8 to the base "inside" and i promise it will work.
mine working now cord/cordless
PS: to keep using it cord buy another adapter and cut and connect and keep yours for cord use!
hope i'm more useful then the people runing this show.
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