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Laptop monitor goes black

Hello, My acer travelmate 6410 LCD display goes black some times. Its gonna die?

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  • akopriwa Jan 12, 2009

    My laptop goes black, then I do Fn-key F7 4 times and the display comes back (for some time) occasionally it runs for longer period. If LED have gone bad how do I change them.




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  • 134 Answers

It sounds like your display's backlight is going bad. Depending how handy you are, you may be able to replace just the LCD, they might have new or used LCDs on E-Bay.

Posted on Nov 06, 2007


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Ve an acer travelmate 4001LCi how do i check motherboard if there is a problem with computer when i power on? all i get is black screen, please help..

Diagnose the problem one step at a time.

1) Does the Power On LED light come one, and the Harddrive activity LED flashes?
Hear the fan running?

Attach an external monitor to the laptop. See if you get graphics on the external monitor.

If so the problem is in the Display Assembly. More on that in a minute.

If Not, the problem is the motherboard. The graphics chip may be faulty.
(If so the usual culprit is a loose mounting of graphics chip to motherboard )

You can use a VGA monitor for an external monitor. Another term is CRT monitor. Looks like a small TV.
OR, alternatively if you have an LCD flat screen with a VGA monitor cable, you can use it.

1) Laptop OFF, monitor OFF. Plug the VGA cable of the monitor into the laptop's VGA connector.
(Back of laptop)

Turn the VGA monitor on, let it warm up. Now turn the laptop on.

No display shown on the external monitor?
Press, and hold down on the Fn key, (Bottom Left), and tap once on the F5 key.
(Display Toggle-Over Key)

Still no?
Tap once more.
There are 3 options;

1) Just the display screen of the laptop
2) The display screen of the laptop, AND the external monitor
3) Just the external monitor

A) Display on external monitor?
Problem with the Display Assembly. (Acer = LCD Module)

The Display Assemblies main parts are;
1) The Display Cover. The cover that surrounds the LCD screen (Acer = LCD Cover)

2) The Display Bezel. The thin plastic frame in front of the LCD screen. Looks like a picture frame.
(Acer = LCD Bezel)

3) The LCD screen assembly. {An LCD screen is composed of layers} (Acer = LCD Panel)

4) The screen Inverter circuit board

5) LCD Panel brackets (2)

6) Video Cable (Acer = LCD Cable)

7) Hinges {2}
Plus various screws.

An LCD screen does not produce light. It needs an additional light source.
The additional light source is a Backlight.

A Backlight is a CCFL.
Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.

An Inverter is used to convert the power from the laptop, for the LCD screen, and the Backlight.

90 Percent of the Time the Problem is the Inverter

Acer TravelMate 4000 series of Notebook PC - Service Manual (Free)

Scroll down to the Travelmate heading.
Go down to the 4th line (Begins with 3230), and scroll across to 4000.
Left-click on 4000.

After you click on the file name (4000) it may take up to 30 seconds before the first page comes up.
It may also take additional time for the file to fully download.

B) No display on external monitor?
Problem with the motherboard.
Most generally the graphics chipset.

(ATI Mobility Radeon 9700 chipset,

Chip and Chipset are slang terms for I.C.
Integrated Circuit, )

The graphics chipset is mounted to the motherboard via a BGA surface mount.
(Ball Grid Array, )

To explain a BGA surface mount;
The older Intel Pentium 4 processors that used a Socket 478 processor socket, had contact pins on the bottom of the processor.

A chipset using the BGA surface mount does not have contact pins.
It has Solder Balls in place of the pins.

There is no socket with socket holes. There are Copper Pads.

The chipset is set into place with the Solder Balls lining up on the Copper Pads.
Then a specified temperature, and specified length of time is used to melt the solder balls.
This solders the chipset to the Copper Pads, which in turn solders the chipset to the motherboard.

Excess heat, due to the laptop is overheating, can partially re-melt the solder connections made, and cause a poor contact.

May be caused by the laptop is dirty inside, and the cooling capacity of the cooling components, has dropped tremendously.

May be due to a poor cooling system design in regards to the graphics chipset.

The cooling system may be adequate enough to keep the Processor within it's specified temperature operating range, (Thermal Limit), but NOT adequate enough to keep both, Processor AND graphics chipset cool.

Using the HP Pavilion dv9000 series of Notebook PC, this video gives information on the problem in more detail,

For additional questions please post in a Comment.


Sep 27, 2011 | Computers & Internet

2 Answers

My travelmate 6460 it is working but can't see anythng on the screen please help

To make sure what is really wrong we need to break down couple of things, have you tried connecting a external source such as to a monitor or a tv via s-video or vga. If it is able to display to the external source then there is something wrong with your screen. Now is it completely dead and you cannot see anything or are you able to see something but the display lights are not litting the display. If that is so, then your backlit is dead and you will need to replace the entire screen. In my honest opinion if that is the case I recommend you to by a new laptop, because parts/labor cost would cost more then your medium powered new laptop.

Jan 14, 2011 | Acer TravelMate 6410-6248 (LX.TCX0Z.032)...

1 Answer

Lcd turns dark


OK, firstly, let me ask you a couple of questions.

Does the screen work for a bit and then turn dark?
Does the display change when you tilt the screen?

Let me know, i will come back to you as soon as possible.

Kind regards

Sep 28, 2010 | Acer TravelMate 6410 Notebook

1 Answer

Screen problems on Acer Aspire 5740

I don't know that it is a common fault with this specific model, but laptops in general have this issue mostly due to a dying LCD power inverter. It is typicaly located at the bottom of the LCD screen and costs between $30 - $75 dollars for the part, and usually $75-$150 for someone to replace. If you like the laptop it is usually worth it to have replaced. You can also hook up a monitor to the VGA port on the laptop and then go into your display control panel and enable 2nd monitor to use it instead of your laptop lcd.

Apr 30, 2010 | Acer Computers & Internet

1 Answer

Hi this is prince here from Bangladesh. i have a laptop that is acer travel mate 420. a few days ago its display is not working properly. some times it turn into various color. so what can i do?

Hi Prince, has your laptop experienced a squeeze or fall recently? I have a few suggestions. Plug another monitor into the VGA or DVI connection on your laptop. See if you are getting the same problem. If everything is working fine on the external monitor you would have eliminated the drivers being the problem. I suggest getting the LCD display changed. If your laptop is under warranty, you can get this done for free. However, if it is not under warranty you may have to replace it either yourself or take it to a local Acer specialist. If you chose to install the new display yourself, there are handy tutorials on removing and installing the screen on the Acer website. I have noticed that many times the Acer TravelMate Notebooks have experienced display issues. I hope you get your problem resolved soon.
Thanks for using!!

Apr 18, 2010 | Acer TravelMate 4200 Notebook

1 Answer

Cannot hook up lcd monitor as a multiple monitor. In Vista i use a vga cable to hook up the hannstar lcd monitor model hn199. when i plug in the lcd my laptop (an acer extenda) screen goes black and the...

Try the "Display Swap" button (usually a Fn key). Some of these have several choices each time they are pressed, e.g. Laptop Display, External Monitor, Both, and NONE!). Hope this helps. Ian.

Sep 17, 2009 | Computers & Internet

1 Answer

Wireless network connection not connected how do you switch it on

There is a physical switch on the front of the laptop. Should see 2 of them next to each other. It's the one on the right. This should enable the wireless on the laptop.

Link to manual if you need it:

Apr 07, 2009 | Acer TravelMate 6410 Notebook

1 Answer

Acer 2410 display having 3inches wide black vertical line at the right end

The problems.. your panel are damaged. Don't bother to replaced...will cost you a lots of $$$.... It's time for retired...

Oct 14, 2008 | Acer Refurbished 11 3 STN LCD DISPLAY **...

2 Answers

Laptop monitor goes black

Welcome to Vista. Windows Vista is automatically set up to power down after you have left it alone for too long. If you press the power button everything should be fine. Otherwise tell me what happens.

Dec 09, 2007 | Acer Aspire 5100-5022 Notebook

1 Answer

Help to repair ACER Travelmate 290LCi

this is normally motherboard or powe side problem check your motherboard

Oct 19, 2007 | Acer TravelMate 290LCi Notebook

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