Question about Microsoft Xbox 360 Console

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I have also tried the xbox on different televisions

It still doesnt work even when you get a new av cable. You can hear the sound but you cant see any picture i have tried the towel trick and it doesnt work what should i do

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As the console starts

press and hold the y button for 2 sec

then pull the right trigger but dont release the y button..

if your successfull, the console should restart..do it a couple of more times...

what you are doing is trying to reset the display to defaults

Posted on Jun 27, 2009

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1 Answer

Ok I have a xnox 360 and when i plug the color coded cables into the color coded tv inputs i turn the channal to video 2 and i hear sound but i could not see anything? sooo what do i do?


Are you using AV or component cables?

*Solution for AV Cable*
Check to make sure the cable is fully plugged into the port. Having it even just slightly out of the socket will render no video. If this doesn't work, try plugging it into a different port on your television to make sure the port isn't bad. If you still have no video - the video part of the cable could be bad and you might need a new cable.

Also make sure that if your cable has BOTH component and AV connections available that the switch at the end of the cable near the Xbox is set to "TV" as opposed to "HDTV"

*Solution for Component Cable*
Also check to make sure that all the video connections are fully plugged in. If even one of them isn't plugged in fully, it could render no video. Also make sure that you have them properly plugged in to the right color. If you're just quickly connecting it to the back of the TV without proper lighting, it can be easy to confuse the blue and green connections.

When using component, make sure that the switch at the end of the cable near the Xbox is set to "HDTV" as opposed to "TV".

Jul 09, 2010 | Microsoft Xbox 360 Console

3 Answers

When I start my xbox it doesnt display a picture.


Ask to borrow a friends AV cables if this does not work buy a pair off ebay for a quick buy. hook em up and u will be fine. update us with the progress.

Aug 15, 2009 | Microsoft Xbox 360 Console

2 Answers

I hear sound on my TV but the screen isnt showing anything i trued to different cables and it still doesnt work...i even tried hooking it up to the TV but nothing


Try overheating the xbox-->Put some towels around it and leave it on for 30 seconds.turn it off and turn it back on again.It works for lots of people :)

Jul 25, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

X box 360 turns on i hear it in the tv but cant see on the tv and i bought new cords but still doesnt work and tried a different tv


ok, this is a scaler chip issue. this is the chip that is connected to the AV cables. this is a repair that Microsoft will need to initiate at this point.

if this unit is still under warranty, it will be a free repair.

Contact Microsoft.

Jun 18, 2009 | Microsoft Xbox 360 Console

1 Answer

New xbox 360 arcade no screen or sound


to start off,what type of cable are you using??
since you've already tried using 2diff TVs,basically its with the console

try using a different AV CABLES, if it still doesnt work,try calling xbox support hotline for possible replacement of your cable or for processing a repair for the xbox if necessary..

since you just bought your console,try going back to the store where you bought it and have it replaced, because for the repalcement of the cable if you call xbox support,it will take 8-12business days for toureceive it and 2-3weeks for the turn around time of the repair for the xbox.

May 17, 2009 | Microsoft Xbox 360 Console

2 Answers

X box 360


Well Im Not Completely Sure But mabey you have To Push Your Cabels Into The TV A But Harder Untill They Click. If it Still Doesnt Work . Buy New Cables.

If It STILL Doesnt Work After That its probably somthing wrong with your xbox..

Ring Up Xbox Community Support You CAn Find It Hear.

www.xbox.com

Hope You Dont Have to Send It Away

Oct 26, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture...


I would try some of these troubleshooting steps;

  1. Make sure that the AV cables are 100% secure.
  2. Try an new AV cable.
  3. Try your console on a different TV.
  4. Call xbox customer support at 18004MYXBOX

May 31, 2008 | Microsoft Xbox 360 Console

1 Answer

Sound with no picture


Have you looked at the side of the cable and made sure that the switch is set correctly? you have to select either HDTV of AV I believe. If that isn't the problem, try hooking it up through a different input on your television. I don't think it's your xbox because with any hardware failure, you would get the RRoD (red ring of death). I would definitely troubleshoot the TV. Try to hook up a regular DVD player in the input that your xbox is in and see if it works.

Jan 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 e74


E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

Try the cable swap if that works then great buy yourself a new cable and bam your set if that doesnt work then you need to contact MS or use a replacement plan. cuz your GPU is fried.

Dec 27, 2007 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Check your AV cable if your tv is HD push the tab to HD if not set it to normal tv this should help you out. If that doesnt work i would try to borrow someones AV cable and try that.

Nov 16, 2007 | Microsoft Xbox 360 Console

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