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Kenmore side-by-side refrigerator water dispenser is not working. The ice maker is hardly making any ice but there are a few cubes that have come out. I defrosted the refrigerator last night as I thought the line was frozen but still not working. The temp in the freezer and refrig sides are adequate. The water seems to be the problem. I checked the filter, checked to make sure the line wasn't kinked at bottom left or that the "dispense lock" was pressed. Water still won't come out. Any advice is greatly appreciated.

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Posted on Jan 02, 2017

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SOURCE: Water not getting to dispenser, but does get to ice maker.

I have a Hotpoint side by side with the water dispenser/ice maker. I too had the same issue as the others, I had ice but no water. I made sure that the water was working to the door and that there were no kinks in the line. Then I had thawed the line in the door with a hair dryer and by keeping the ice/water dispenser light on and the combination of the two got the water working within 15 minutes! Thanks all for your advice. A no cost solution.

Posted on Mar 05, 2008

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  • 184 Answers

SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

SOURCE: Ice dispenser

Thanks, bro. Right on with that fix.

Posted on Apr 21, 2008

  • 1073 Answers

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Posted on Apr 30, 2008

  • 409 Answers

SOURCE: Frigidaire Gallery Series Side by Side doesn't crush ice

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Posted on Sep 25, 2008

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