Question about Rowenta DG-980 Iron

2 Answers

Spray button stopped working

Is there a way to fix the spray button on the DG-980? It just stopped working one day after using it for 16 months. Looking around the internet this seems to be a defect in the machine. Contacting Rowenta, you must ship (at your own expense) the machine to one of their repair centers. This is if you have purchased it in the last 18 months. After that, they will charge you to fix it.
Thanks - I hope someone can help with this.

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  • swetlo Nov 26, 2007

    I have the same problem. It won't work. Any other solution???

  • Anonymous Feb 08, 2008

    Part description is as follows/  problem is I can find a dozen sellers on amazon but they won't ship to Canada. Purchase if you can and follow Jaz45  instructions for replacement. Good Luck


    Rowenta DG0123 Knob Trigger, Blue




  • Roland Wong
    Roland Wong May 11, 2010

    jazz45 solution is interesting, can you clarify how you got the handle cover off the iron to access the spring?

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Jazz45 found the problem...I removed two screws (security Torx) on handle "rest plate", then pried gently off the soft rubber handle cover. Inside is the "snap-in" injection molded trigger handle with finger on the end (3/8" long by 1/8" thick) BROKEN underneath a micro-switch button, activating the "Burst of Steam". Unfortunately I did not have a replacement, so I epoxed a piece of metal 1/2" x 1/8" bent into the trigger cavity 45 degrees and protruding like the plastic finger 1/4" & voila it worked.

Posted on Feb 02, 2008

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We had the same problem and we fixed it by taking off the handle section and putting in a new spring (it looks like a little pin actually).  We tried it because we were not in the US anymore and didn't mind breaking it so do this at your own risk.  It did work though.  When (if) you open it up you'll see how flimsy the pin is.  Its hardly surprising.  Go lightly wit the button after this.

Posted on Jan 04, 2008

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1 Answer

Pump wont run


Clean an iron:

  1. Unplug the iron and make sure it is cool before cleaning.
  2. Use a toothpick or pipe cleaner to remove buildup in the steam vents, making sure the debris doesn't fall into the vents.
  3. Use a fine sewing needle to carefully clean the spray nozzle of mineral deposits.
  4. To flush sediment from a steam iron, pour 1/2 cup water and 1/2 cup vinegar into the water tank. Place the iron on a rack over a broiling pan and set the iron to steam until the tank runs dry. Repeat if necessary. Or follow the instructions for using a commercial iron cleaner.

Service the steam and spray mechanism:

  1. Unplug the iron.
  2. Use a fine sewing needle to unclog the steam valve assembly. Also, check the valve spring and replace it if it is broken or has lost tension.
  3. If the spray pump is accessible, remove it and check for leaks by placing the spray tube in water and squirting the pump. Clean or replace as needed.
  4. God bless you

Apr 04, 2013 | Rowenta DG-980 Iron

1 Answer

The rocker button to enable steam to flow seems stuck. It will not rock.


The stem rod for the steam control is choke or faulty. These prevent the water going onto the sole plate that why no steam.It is possible that there is dirt that has accumulated into the stem of the steam button and is sticking the button. It is better to remove the lid and make a good cleaning to free the movement. use good spray of jet air, use WD40 to remove dirt and free.---------------- Pull the button up. You may have to coax it up; You can pry it back to the up position with a needle. Grasp it firmly and pull it straight off (it is fitted in place by friction only). Below the button is a stem that operates the valve, gently full it back up with a pair of needle nose pliers (careful - the stem is plastic). Replace the button (align the stem into the hole on the bottom of the button. Cycle the button a few times with water in the reservoir.It seems like it sticks when the iron is left unused for a period of time; or the dirt get collected under the button.As if the valve sticks when dry. You can leave some water in it when not in use. --------- This will help.Thanks.Helpmech.

Jul 11, 2011 | Rowenta DG-980 Iron

1 Answer

DG-980 Iron: The button to use the steam is stuck. I was ironin...


Hi Mary, sounds like something jammed in the trigger mechanism or the microswitch button is stuck in the housing. Unplug the iron, let it cool. Gently pry up the blue cushion from the handle from the front towards the rear cord, you will see the trigger, the actuator tab and the microswitch button (nib) that should be sticking out, if it is flush with the housing it is jammed down. That switch is replaceable, but I don't know how savy you or your appliance servicer are at replacing it. Here is where I get my parts:

California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: service@californiaelectricservice.com

Please keep us informed as to your progress resolving this...

May 18, 2010 | Rowenta DG-980 Iron

1 Answer

Need to clean my Rowenta


let warm up and spray a good oven cleaner on it and let sit for awail(turn iron off) then it should just wipe off!
Please rate this answer!

Jan 23, 2009 | Rowenta DG-980 Iron

2 Answers

Steam button not working


I had the same problem. I found the trigger button at SmallAppliances.com. You'll have to pry off the rubber grip, and unscrew one or two screws on the handle, bu the trigger inserts neatly into the space. Screw it back together, snap on the rubber grip and it will work like new. Below is the part number & price.

Rowenta DG0123 Knob Trigger, Blue $9.99 (plus shipping)

Watch out, the next thing that will go is the on/off switch. Once it starts getting difficult to turn the unit on or off, just plug and unplug it until you get the new part, or you will be stuck one day and need the iron and go to turn it on and it wont start.

The part is $20, and the same site has it available.

Aug 29, 2008 | Rowenta DG-980 Iron

2 Answers

What should I do ?


The old Rowenta DG-980 is a consumer grade machine but with commercial quality function and features. My gal who worked at a dry cleaners many years ago loves the DG-980. Here is the scoop on how to get it going if just cleaning it is all it needs (our used one had the same problem and I fixed it by doing the following:

Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion.

To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time).

After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water and debris that was is in the system. Hope this helps :O)

Aug 12, 2008 | Rowenta DG-980 Iron

2 Answers

No steam, button jammed


Hi,

I posted a similar fix under Rowenta DG-980 troubleshooting section. You may be able to pry off the soft rubber cover and access the switch assy and initiate a "surgical procedure".564568
Are you working on another iron similar to the DG-980 posting elsewhere on the FixYa website?

As for the Rowenta manufacturer, you can "Google" the Rowenta website at http://www.google.com typing in Rowenta and looking specifically for the Rowenta home website to get manuals, PDF reader and other good stuff. Please advise if your problem is fixed. I'm in SoCal and been to the UK only once.

Jul 10, 2008 | Rowenta DG5030 Iron

1 Answer

I need a new chrome water stopper that screws onto the drainage hole at the side, where can i get this


Hi,

I am in California, so I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Jul 06, 2008 | Rowenta DG-980 Iron

1 Answer

Stean escaping around cap


Hi,

If you need a new sealing plug or parts, since I am in California, I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Jun 28, 2008 | Rowenta DG-980 Iron

1 Answer

Steam escaping around the cap


Hi,

If new parts are needed, and I am in California, I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Jun 28, 2008 | Rowenta DG-980 Iron

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